Clinic Office Manager — Lead Operations & Team Growth

San Diego Hand Specialists; San Diego (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Paid time off

Sick leave

Paid holidays

Paid parking

Job summary

San Diego Hand Specialists is seeking an experienced Office Manager to lead clinic staff and ensure smooth daily operations in San Diego, CA. The role covers scheduling, patient intake and checkout, revenue cycle management, medical records coordination, and policy implementation.

The ideal candidate will have a Bachelor's degree (Master's preferred), 3+ years in office management, and proficiency with MS Office and EMR systems, along with strong communication and HIPAA knowledge.

Qualifications

• Bachelor's degree required.
• Master's degree in Health Administration, Business Administration, or equivalent relevant experience preferred.
• At least 3 years of experience as an Office Manager preferred.
• Proficiency in Microsoft Office, EMR systems, and general office equipment.
• Strong communication and customer service skills with patients, staff, and partners.
• Experience in a healthcare or medical office setting with HIPAA familiarity.

Responsibilities

• Oversee the daily operations of the clinic.
• Ensure adequate staff coverage.
• Manage office and physician credentialing and contracting.
• Handle HR duties, including hiring, onboarding, staff performance evaluations, coaching, compensation oversight, disciplinary action, termination, and resolving employee conflicts.
• Approve time-off requests and process payroll.
• Respond to patient complaints.
• Facilitate weekly meetings with doctors and staff.
• Oversee ordering of medical and office supplies.
• Ensure HIPAA compliance and company policies.

Skills

Office management

Staff supervision

HR duties

Scheduling

HIPAA compliance

Education

Bachelor's degree

Master's degree in Health Admin/Business

Tools

Microsoft Office

EMR systems

Office equipment

Job description

San Diego Hand Specialists is seeking an experienced Office Manager to lead clinic staff and ensure smooth daily operations in San Diego, CA. The role covers scheduling, patient intake and checkout, revenue cycle management, medical records coordination, and policy implementation.

The ideal candidate will have a Bachelor's degree (Master's preferred), 3+ years in office management, and proficiency with MS Office and EMR systems, along with strong communication and HIPAA knowledge.