Assistant Front Office Manager - Dermatology

San Diego Family Dermatology; San Diego (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

San Diego Family Dermatology seeks an Assistant Front Office Manager with Spanish fluency to support front office staff across National City, El Cajon, Poway, and Clairemont locations. The role includes supervising daily operations and handling patient inquiries with a courteous, professional approach.

Ideal candidates have 2+ years in a medical office, 1+ year of supervisory experience, and familiarity with EMR systems. Pay ranges $25–$28/hour with annual raises, based on experience.

Qualifications

• Spanish fluency required.
• At least one year of supervisory experience in a medical office.
• Minimum two years in a medical office.
• One year experience with medical insurances: HMO & PPO.
• Excellent work ethic, communication, organization and interpersonal skills.

Responsibilities

• Provide support to Front Office Manager with daily administrative tasks.
• Manage, support, and evaluate front office staff.
• Oversee scheduling and patient check-in/out processes.
• Organize company events.
• Address patient concerns and inquiries professionally.
• Help develop processes to improve clinic flow and patient care.

Skills

Spanish fluency

Supervisory experience

Medical office experience

HMO/PPO experience

Strong work ethic

Communication skills

Organizational skills

Interpersonal skills

EMR proficiency

Detail oriented

Tools

EMR systems

Job description

We have two primary values at San Diego Family Dermatology:

1) We treat each other and our patients like family.

2) Patient care is our first priority.

We are seeking an Assistant Front Office Manager with Spanish fluency who embraces these values. The position will support front office staff in our National City, El Cajon, Poway, and Clairemont locations.

Primary responsibilities may include:

• Providing support to the Front Office Manager with daily administrative and operational tasks
• Managing, supporting, and evaluating front office staff
• Overseeing front office operations such as scheduling and checking patients in/out
• Organizing company events
• Addressing patient concerns and handling patient inquiries professionally
• Assisting in the development of processes and procedures to facilitate optimal clinic flow and superior patient care

Required Qualifications:

• Spanish fluency
• Minimum of one year supervisory experience in a medical office
• Minimum of two years experience in a medical office
• Minimum of one year experience with medical insurances: HMO & PPO
• Excellent work ethic, communication, organization, and interpersonal skills
• Proficient with computers and EMRs
• Highly dependable, punctual, and detail oriented
• Strong patient service focus with friendly demeanor

Preferred Qualifications:

• Experience in a dermatology setting

Pay: $25-28/hour depending on experience with annual raises