office manager

Royal Palm Beach Medical Group; Royal (FL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Career advancement

Job summary

Royal Palm Beach Medical Group LLC is seeking an Office Manager to keep our medical practice running smoothly and efficiently. This role offers a key leadership position in a dynamic healthcare environment where your contributions directly impact patient experience and staff success.

The responsibilities include overseeing daily front and back office operations, managing scheduling and staffing, handling billing and insurance verification, and maintaining HIPAA compliance.

Qualifications

• 3+ years of medical office management experience.
• Familiarity with medical billing, coding, and insurance processes.
• Strong HIPAA knowledge and healthcare compliance.
• Proficiency with EHR and practice management software.
• Excellent communication and leadership abilities.
• Highly organized with multitasking in a fast-paced setting.
• Associate's or Bachelor's in Healthcare Administration preferred.

Responsibilities

• Oversee daily front and back office operations for a seamless patient experience.
• Manage scheduling, staffing, and coordination of administrative and clinical support teams.
• Handle billing, insurance verification, and medical records compliance.
• Maintain HIPAA compliance and healthcare policies.
• Manage vendor relationships, office supplies, and facility needs.
• Resolve patient concerns and escalate issues as appropriate.
• Prepare reports and assist leadership with budgeting and operational planning.
• Support the organization’s participation in ACO, HEDIS, Medicare Advantage, and other value-based care programs.
• Work with providers and staff to improve clinical quality measures and close patient care gaps.
• Monitor measures such as annual wellness visits, cancer screenings, diabetes care, blood pressure control, medication adherence, immunizations, and post-discharge follow-up.
• Develop patient outreach processes for overdue appointments, preventive screenings, and chronic-care follow-up.

Skills

Communication

Leadership

Problem solving

HIPAA compliance

EHR proficiency

Healthcare administration

Education

Associate's or Bachelor's in Healthcare Administration

Tools

EHR software

Practice management software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement

About the Role:

Royal Palm Beach Medical Group LLC/Hellocare Medical Group is looking for a motivated and organized Office Manager to keep our medical practice running smoothly and efficiently. This is a fantastic opportunity to play a key leadership role in a dynamic healthcare environment where your contributions directly impact patient experience and staff success.

Responsibilities:

• Oversee daily front and back office operations to ensure a seamless patient experience
• Manage scheduling, staffing, and coordination of administrative and clinical support teams
• Handle billing, insurance verification, and medical records compliance
• Maintain HIPAA compliance and ensure adherence to healthcare regulations and policies
• Manage vendor relationships, office supplies, and facility needs
• Resolve patient concerns and elevate issues as appropriate
• Prepare reports and assist leadership with budgeting and operational planning
• Support the organization’s participation in ACO, HEDIS, Medicare Advantage, and other value-based care programs.
• Work with providers and staff to improve clinical quality measures and close patient care gaps.
• Monitor measures such as annual wellness visits, cancer screenings, diabetes care, blood pressure control, medication adherence, immunizations, and post-discharge follow-up.
• Develop patient outreach processes for overdue appointments, preventive screenings, and chronic-care follow-up.

Requirements:

• 3+ years of office management experience, preferably in a medical or healthcare setting
• Familiarity with medical billing, coding, and insurance processes
• Strong knowledge of HIPAA regulations and healthcare compliance standards
• Proficiency with Electronic Health Records (EHR) and practice management software
• Excellent communication, leadership, and problem-solving skills
• Highly organized with the ability to multitask in a fast-paced environment
• Associate's or Bachelor's degree in Healthcare Administration or related field preferred

About Us:

Royal Palm Beach Medical Group LLC is a trusted healthcare provider serving the Royal Palm Beach, FL community with a commitment to compassionate, high-quality patient care. Our team is dedicated to creating a welcoming environment where both patients and staff feel valued and supported. We pride ourselves on a collaborative workplace culture that encourages professional growth and excellence in healthcare delivery.