Office Manager

The Salvation Army North & Central Illinois Division; Niles (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking an Office Manager to support administrative operations and oversee the part-time receptionist. You will coordinate volunteers, maintain records, process deposits and invoices, and help with payroll for seasonal staff.

This role requires a college degree or equivalent, at least three years in an office setting, and strong Microsoft Office skills.

Qualifications

• College degree or equivalent combination of training and experience in an office setting.
• Minimum 3 years of office experience with some supervisory duties.
• Proficiency in Microsoft Office and data reporting.

Responsibilities

• Greet and direct visitors in a professional and friendly manner.
• Maintain office equipment and order supplies for Feeding His Sheep program.
• Process and submit weekly deposits and invoices for payment.
• Assist with preparation and submission of employment applications.
• Oversee payroll for seasonal employees.
• Compile and report weekly and monthly program statistics.
• Recruit, train, and manage volunteers across programs, services and events.
• Coordinate mail operations, incoming and outgoing.
• Maintain files and records, and draft email correspondence as needed.
• Provide logistical support for special events.
• Oversee the part-time receptionist, assign workload, approve timecards, and monitor attendance.

Skills

Confidentiality

Supervisory experience

Communication skills

Education

College degree or equivalent

1-year supervisory experience preferred

Tools

Microsoft Office Suite

Job description

At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.

Position Summary: The Office Manager position supports the administrative operations of the office. The position ensures smooth functioning of programs, volunteers, and various organizational activities including some payroll, financial tracking and statistics, as well as overseeing the part-time receptionist position.

Essential Responsibilities

• Greet and direct visitors in a professional and friendly manner
• Maintain office equipment, order office and food supplies for Feeding His Sheep program
• Process and submit weekly deposits and invoices for payment
• Assist with preparation and submission employment applications
• Oversee payroll for seasonal employees
• Compile and report weekly and monthly program statistics
• Recruit, train, and manage volunteers across all programs, services and events
• Support the Christmas Red Kettle Campaign by utilizing the Register to Ring system, recruit and coordinating volunteers, and submitting necessary reports and statistics
• Coordinate mail operations, incoming and outgoing
• Maintain files and records, and draft email correspondence as needed
• Assist with income counting
• Provide logistical support for special events
• Oversee the part-time Receptionist position which will include:
• Assigning and prioritizing daily workflow and responsibilities
• Approving timecards and time-off requests in accordance with policy
• Monitor workload, performance and attendance, providing feedback as needed
• Provide training, guidance and ongoing support to ensure effective performance
• Serve as back-up to the receptionist
• Perform other duties as assigned

Qualifications

Education/Experience

• College degree required; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• 3 years' experience working in an office environment
• 1-year supervisory experience, preferred

Computer Skills

Skills, Knowledge & Abilities

• Proficient in Microsoft Office Suite
• Maintain strict confidentiality
• Complete SFH Train the Trainer certification and keep current on guidelines, as needed

Certificates And Licenses

• Complete Safe From Harm training, and keep current as needed
• Must have a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)