Office Manager

Cadogan Tate Group; New York, Northern (NY, KY); Hybrid; USD 33,000 - 39,000; Full time

Job summary

Cadogan Tate Group in Brooklyn, NY is seeking an Office Manager to oversee daily office operations, deliver a polished front-of-house experience, and support client, vendor, and staff interactions. This full-time role blends administrative leadership, office coordination, and first-point-of-contact responsibilities to ensure smooth operations.

You will manage workflows, maintain records, coordinate with Account Managers on scheduling, handle Moveware and HubSpot data, and uphold Health and

Qualifications

• Thorough knowledge of the industry.
• Strong front-of-house presence with a professional, courteous demeanor.
• Exceptional verbal and written communication skills.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Ability to work under pressure and meet time-sensitive deadlines.
• Proven problem-solving skills with sound judgment.
• Strong relationship-building capabilities across all levels.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office and internal systems (Moveware / HubSpot).
• Ability to manage competing priorities and workflows.
• Team-oriented with a proactive and adaptable mindset.

Responsibilities

• Manage and streamline overall office infrastructure and workflows.
• Oversee all clerical and administrative functions of the office.
• Improve and implement office processes to drive efficiency.
• Track, order, and manage office supplies and inventory.
• Maintain organized documentation systems and records.
• Complete digital documentation accurately and efficiently.
• Serve as the primary point of contact for all visitors, clients, and vendors.
• Greet and welcome guests in a professional and courteous manner.
• Maintain a clean, organized, and presentable reception area at all times.
• Manage incoming calls, screen and direct appropriately.
• Monitor and respond to voicemail messages daily.
• Handle general inquiries via phone, email, and in-person interactions.
• Ensure all visitors are properly logged and directed in accordance with company procedures.
• Provide a high level of customer service, ensuring a positive client experience at all touchpoints.
• Supervise front desk operations and ensure consistent service standards.
• Direct all inquiries to the appropriate departments in a timely manner.
• Liaise with Account Managers regarding scheduling, deliveries, and collections.
• Maintain and update warehouse calendars, including scheduling collections and deliveries.
• Ensure all calendar-related documentation is created and distributed as needed.
• Coordinate with warehouse and operational teams to ensure alignment.
• Input and manage entries in Moveware and HubSpot accurately.
• Organize and distribute documents across departments.
• Support overflow calls and administrative needs from Client Services.
• Assist in coordinating internal activities and office logistics.
• Provide general administrative support to management and staff.
• Ensure adherence to all company policies and procedures.
• Maintain compliance with Health & Safety standards.
• Promote a professional, respectful, and efficient workplace environment.
• Act as an ambassador of the company at all times.
• Work collaboratively across all departments.
• Maintain awareness of cross-functional responsibilities.
• Demonstrate flexibility and a team-oriented approach.
• Escalate concerns appropriately to management.
• Uphold professionalism in all internal and external interactions.

Skills

Industry knowledge

Front-of-house presence

Verbal and written communication

Organization & multitasking

Work under pressure

Problem-solving

Relationship-building

Attention to detail

Teamwork & adaptability

Microsoft Office

Moveware / HubSpot

Tools

Moveware

HubSpot

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Manager

Full Time Clerical Brooklyn, NY, US 1 Attachments

30+ days ago Requisition ID: 1205

Salary Range: $24.00 To $28.00 Hourly

Job Summary

The Office Manager is responsible for overseeing daily office operations while delivering a

highly professional front-of-house and receptionist function. This role ensures a seamless,

efficient, and welcoming environment for clients, vendors, and employees. The position

combines administrative leadership, office coordination, and first-point-of-contact

responsibilities to support overall business operations and client experience.

Knowledge, Skills and Experience

• Thorough knowledge of the industry
• Strong front-of-house presence with a professional, courteous demeanor
• Exceptional verbal and written communication skills
• Strong organizational and multitasking abilities in a fast-paced environment
• Ability to work under pressure and meet time-sensitive deadlines
• Proven problem-solving skills with sound judgment
• Strong relationship-building capabilities across all levels
• High attention to detail and accuracy
• Proficiency in Microsoft Office and internal systems (Moveware / HubSpot)
• Ability to manage competing priorities and workflows
• Team-oriented with a proactive and adaptable mindset

Key Responsibilities

Office Management & Administration

• Manage and streamline overall office infrastructure and workflows
• Oversee all clerical and administrative functions of the office
• Improve and implement office processes to drive efficiency
• Track, order, and manage office supplies and inventory
• Maintain organized documentation systems and records
• Complete digital documentation accurately and efficiently

Reception & Front-of-House Management

• Serve as the primary point of contact for all visitors, clients, and vendors
• Greet and welcome guests in a professional and courteous manner
• Maintain a clean, organized, and presentable reception area at all times
• Manage incoming calls, screen and direct appropriately
• Monitor and respond to voicemail messages daily
• Handle general inquiries via phone, email, and in-person interactions
• Ensure all visitors are properly logged and directed in accordance with company procedures
• Provide a high level of customer service, ensuring a positive client experience at all touchpoints
• Supervise front desk operations and ensure consistent service standards

Communication & Coordination

• Direct all inquiries to the appropriate departments in a timely manner
• Liaise with Account Managers regarding scheduling, deliveries, and collections
• Maintain and update warehouse calendars, including scheduling collections and deliveries
• Ensure all calendar-related documentation is created and distributed as needed
• Coordinate with warehouse and operational teams to ensure alignment

Operational Support

• Input and manage entries in Moveware and HubSpot accurately
• Organize and distribute documents across departments
• Support overflow calls and administrative needs from Client Services
• Assist in coordinating internal activities and office logistics
• Provide general administrative support to management and staff

Compliance & Workplace Standards

• Ensure adherence to all company policies and procedures
• Maintain compliance with Health & Safety standards
• Promote a professional, respectful, and efficient workplace environment
• Act as an ambassador of the company at all times
• Work collaboratively across all departments
• Maintain awareness of cross-functional responsibilities
• Demonstrate flexibility and a team-oriented approach
• Escalate concerns appropriately to management
• Uphold professionalism in all internal and external interactions

Revenue N/A

Budget N/A

Headcount N/A

Other

Other Information (Relevant to understanding the job)

• All employees are part of a team and should maintain an awareness of the important elements of other employees’ responsibilities with whom their own responsibilities overlap.
• Employees must work co-operatively and supportively with other employees.
• Employees have a responsibility to report any concerns to their supervising manager or to Head Office.
• Employees must be aware to act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected.
• The responsibilities listed in this job specification should be regarded as a guide and not a comprehensive list of all the daily requirements of your job.