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The Lede Company in New York City (SoHo) is seeking an experienced Office Manager to lead day-to-day operations in our NY office. This onsite role requires a highly organized, proactive professional who thrives in a fast-paced, people-first environment.
You will oversee facilities, manage vendors, coordinate events and onboarding, and partner with HR to ensure a welcoming, efficient workplace and guest experience.
Location: SoHo, New York City (Onsite) Schedule: Monday–Friday, 9am - 6pm (5 days/week onsite) We’re a growing global marketing communications agency with offices in NY, LA and London. We’re looking for a personable, proactive, solutions-oriented Office Manager to lead day-to-day office operations in our NY office. We are looking for someone who is highly organized, welcoming, and remains calm under pressure. This role is ideal for someone who thrives in a fast-paced, people-first environment, enjoys building systems from the ground up, and takes pride in creating exceptional employee and guest experiences.
Oversee day-to-day office operations, ensuring it is neat, organized, and presentation-ready at all times
Create a welcoming, high-touch experience for employees and guests—ensuring reception, conference rooms, and shared spaces are always guest-ready
Own the daily office “heartbeat” to ensure the workplace is clean, stocked, and operating smoothly
Liaise with building management and manage communication and process regarding office closures, fire alarms, safety, security, and building communications, looping in HR as needed
Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)
Ensure office supplies, snacks, and pantry inventory are consistently stocked and replenished
Coordinate repairs, preventative maintenance, and operational improvements; elevate issues proactively and track resolution
Manage conference room scheduling and tech set up, as needed
Plan and manage office catering and operational needs for special events, meetings, client visits, and internal activations
Support the onboarding experience from an office perspective (workspace readiness, access needs, day-one logistics), partnering closely with HR
Support offboarding process in tandem with HR and IT
Other administrative and HR operations duties as needed
Support operational budget management in partnership with the COO and VP, HR
Track office and engagement spend, manage purchase orders and invoices, and identify cost-saving opportunities without compromising experience
Develop scalable processes and systems as the firm continues to grow
Track and reconcile expenses in a timely manner
Proven ability to supervise staff and coordinate coverage in a high-traffic environment
Strong vendor management experience and comfort with contracts, budgeting, and invoice processing
Highly organized, proactive, and calm under pressure; excels at prioritizing and problem-solving
Warm, service-minded communicator who builds trust across teams and levels
Comfortable being hands-on—this role is both strategic and execution-focused
Must be able to work onsite in SoHo 5 days/week
Employee Benefits
401(k)
Extended company holidays
Winter Break
Weekly lunches
Happy Hour
Cell Phone stipend
The Lede Company is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.
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