Office Manager

D4C DENTAL BRANDS, INC.; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

PTO

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Professional development

Job summary

Family Orthodontics of Naples / Children's Dentistry of Naples is seeking an experienced Dental Office Manager to oversee daily operations of a busy pediatric and orthodontic practice in Naples, Florida.

Lead the front desk, scheduling, patient experience, and team development while ensuring top service, regulatory compliance, and steady growth. 3–5 years of dental office management required; pediatric or combination pediatric/orthodontic experience preferred. Competitive salary and benefits.

Qualifications

• 3–5 years of dental office management experience.
• Experience in pediatric or combination pediatric/orthodontic office preferred.
• Strong leadership and coaching abilities.
• Exceptional customer service and relationship-building skills.
• Strong organizational and problem-solving abilities.

Responsibilities

• Lead day-to-day operations of a busy pediatric and orthodontic practice.
• Ensure outstanding patient and parent experience with top-tier service.
• Recruit, train, mentor, and develop a high-performing team.
• Monitor scheduling, production, and financial performance.
• Maintain compliance with policies and state/federal regulations.

Skills

Leadership

Customer service

Team training

Scheduling

Regulatory compliance

Communication

Education

Bachelor's degree in Business or related field

Equivalent management experience

Tools

Practice management software

HIPAA knowledge

Job description

Dental Office Manager

Family Orthodontics of Naples / Children's Dentistry of Naples
Are you an experienced Dental Office Manager who thrives in a fast-paced, patient-focused environment?

We are seeking a proven leader to oversee the daily operations of our busy combination pediatric and orthodontic practice. Pediatric dentistry is our primary business line, with orthodontic services offered approximately 2–3 days per week. The ideal candidate will be comfortable leading both sides of the practice while understanding that the majority of daily operations are focused on pediatric dentistry.

This is an excellent opportunity for an experienced manager who is passionate about exceptional customer service, building strong teams, and helping a growing practice succeed. If you have experience managing a pediatric, orthodontic, or combination practice and enjoy leading by example, we'd love to hear from you.

What You’ll Do

• Lead the day-to-day operations of a busy pediatric practice with a part-time orthodontic specialty.
• Deliver an outstanding patient and parent experience while maintaining the highest level of customer service.
• Recruit, train, mentor, and develop a high-performing team.
• Foster a positive, collaborative, and accountable office culture.
• Monitor office performance, scheduling, production, and financial goals.
• Drive patient satisfaction, case acceptance, and practice growth.
• Partner with providers and support departments to ensure efficient office operations.
• Maintain compliance with company policies and state and federal regulations.
• Ensure team certifications, licenses, and required training remain current.
• Identify opportunities to improve workflow, efficiency, and the overall patient experience.

Qualifications

• Minimum 3-5 years of dental office management experience required.
• Experience managing a pediatric dental practice is strongly preferred. Experience in a combination pediatric/orthodontic office is ideal, as orthodontic services are provided 2–3 days per week.
• Proven ability to lead, coach, and develop successful teams.
• Exceptional customer service and relationship-building skills.
• Strong leadership, organizational, and problem-solving abilities.
• Experience managing office performance, production, and financial goals.
• Bachelor's degree in Business or a related field preferred (or equivalent management experience).

What We Offer

• Competitive salary.
• Performance bonus opportunities.
• Paid Time Off (PTO).
• Paid Holidays.
• Medical, Dental & Vision Insurance.
• Health Savings Account (HSA) & Flexible Spending Account (FSA).
• 401(k) Retirement Plan.
• Short-Term & Long-Term Disability Insurance.
• Life Insurance.
• Professional development and leadership growth opportunities.
• Community outreach and volunteer opportunities.
• A supportive, collaborative team environment.