Office Manager

American College Health Association; Malibu (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

American College Health Association seeks an Office Manager for the Student Health Center in Malibu, CA. The role oversees daily office workflows, ensures smooth front-office operations, and delivers exceptional patient services within a Christian-aligned university setting.

Reporting to the Clinic Director, this position mentors student workers, prepares presentations, and maintains compliance with healthcare regulations while coordinating with the campus community.

Qualifications

• Bachelor’s degree in healthcare administration, business administration, organizational leadership, or related field plus 3 years of admin support.
• Experience providing administrative or executive support: calendars, scheduling meetings, and preparing presentations.
• Ability to design training materials and mentor/supervise student workers or entry-level staff.
• High proficiency with Google Suite and learning medical practice management software/EHR platforms.
• Excellent interpersonal, verbal, and written communication; handles sensitive patient interactions professionally.
• Current CPR/AED/First Aid certification or willingness to obtain upon hire.
• Ability to align administrative practices with the University's Christian mission.

Responsibilities

• Oversees daily office workflows and provides comprehensive administrative execution.
• Serves as the logistical anchor of the clinic’s reception environment.
• Reports directly to the Clinic Director and supports clinic operations.

Skills

Google Suite

Executive support

Interpersonal communication

Training materials

Staff supervision

Patient interactions

Leadership

Education

Bachelor's degree in healthcare administration or related field

Tools

EHR systems

Medical practice management software

Job description

The Student Health Center (SHC) Office Manager oversees daily office workflows and provides comprehensive administrative execution to ensure seamless front-office systems, exceptional patient services, and efficient clinic operations. Reporting directly to the Clinic Director, this position serves as the logistical anchor of the clinic’s reception environment. The Office Manager is a primary, hands-on contributor to daily office tasks. Working closely with the campus community, the Office Manager serves as a Christian role model, ensuring all administrative practices align with regulatory compliance and the University’s student-focused mission.

• Bachelor’s degree in healthcare administration, business administration, organizational leadership, or a related field (or an equivalent combination of education and experience) and 3 years of administrative support experience.
• Demonstrated experience providing administrative or executive support, such as managing calendars, scheduling meetings, and preparing presentation files.
• Proven ability to design training materials and effectively mentor, supervise, and schedule student workers or entry-level staff.
• High level of proficiency with Google Suite (Docs, Sheets, Slides) and a strong aptitude for learning medical practice management software/EHR platforms.
• Exceptional interpersonal, verbal, and written communication skills, with a proven track record of handling stressful or sensitive patient interactions with calm, professional judgment.
• Current certification in CPR, Automated External Defibrillator (AED), and First Aid (or willingness to obtain upon hire).
• Ability to articulate and integrate the University's Christian mission into daily leadership and student interactions.