Health Center Manager

Southeast Mississippi Rural Health Initiative, Inc.; Mississippi; On-site; USD 42,000 - 66,000; Full time

Job summary

Southeast Mississippi Rural Health Initiative, Inc. is seeking a Health Center Manager to supervise daily operations and lead staff in a patient-centered clinic setting. This role emphasizes effective communication with patients, families, visitors, and colleagues while upholding organizational policies and standards.

The Health Center Manager will oversee scheduling, records, billing support, and performance evaluations, ensuring timely services and compliance across all center functions.

Qualifications

• High School diploma or GED is required.
• Good typing skills and knowledge of computers.
• Must demonstrate an ability to supervise personnel.
• Excellent written and oral communication skills to prepare reports and follow-up with minimal supervision.
• Capability to convey and enforce policies and procedures.

Responsibilities

• Demonstrate the ability to supervise the Health Center staff
• Demonstrate the ability to meet deadlines
• Audit and monitor the Center’s accounts receivable and billing/collections procedures
• Conduct staff performance evaluations effectively and timely
• Lead monthly staff meetings and provide Administration with minutes
• Order and maintain clinic and office supplies
• Interact professionally with hospital personnel and agencies
• Assist with special projects as directed
• Oversee Sliding Scale application approvals
• Process mail promptly
• Verify Health Center journals daily
• Demonstrate organizational skills
• Accept and convey constructive criticism
• Maintain a neat and orderly Health Center
• Maintain equipment in working condition
• Handle difficult staff and patients
• Prepare for meetings in advance
• Follow procedures for all requests
• Handle business confidentially
• Notify Administration of staffing problems
• Communicate with Administration promptly
• Be willing to work front desk as needed
• Answer the phone as a backup to front desk
• Oversee insurance eligibility verification for all patients
• Maintain regular attendance
• Adhere to internet, email and computer policies
• Make bank deposits promptly
• Maintain open lines of communication with providers and staff
• Adhere to and enforce organizational policies
• Maintain journal errors at or below acceptable level
• Maintain prompt and regular attendance
• Verify timecards at end of each pay period
• Counsels employees on areas of improvement by completing trainings and PCN’s timely

Skills

Supervisory ability

Communication skills

Typing skills

Computers basics

Education

High School diploma or GED

Job description

The Health Center Manager is responsible for providing supervision and monitoring of the Health Center operations. As a member of the team, the Health Center Manager demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups, while being sensitive to their cultural and religious beliefs.

Job Responsibilities

• Demonstrate the ability to supervise the Health Center staff
• Demonstrate the ability to meet deadlines
• Demonstrate the ability to audit and monitor the Center’s accounts receivable, ensuring that billing and collections procedures are performed in a timely manner
• Conduct Staff performance Evaluations effectively and timely
• Conduct monthly staff meetings and provides Administration a copy of minutes
• Order and keep inventory of clinic and office supplies/checks in supplies timely
• Interact with appropriate personnel from the hospitals and agencies in a professional manner
• Willing to assist with special projects as directed
• Oversee the approval of Sliding Scale applications
• Open and distribute mail in a timely manner
• Check and make necessary corrections to Health Center journals on a daily basis
• Demonstrate organizational skills
• Demonstrate ability to accept and convey constructive criticism
• Keep the health Center in a neat and orderly manner
• Maintain equipment in a working condition
• Demonstrate ability to handle difficult staff and patients
• Prepare for meetings prior to date
• Follow procedures for all requests
• Handle all business in a confidential manner
• Notify Administration of staffing problems
• Convey information to Administration in a timely manner
• Willing to work the front desk as necessary
• Willing to answer the phone as a backup to the front desk
• Oversee the verification of insurance eligibility on all patients
• Maintain a regular, punctual attendance
• Adhere to the internet, electronic mail and computer policies
• Make bank deposits in a timely manner
• Keep an open line of communication with providers and staff
• Adhere to and enforces organizational policies
• Maintain journal errors at or below acceptable level (use the below section to calculate score)
• Maintains prompt and regular attendance
• Verify timecard at the end of each pay period
• Performs related work, as assigned
• Completes the required IT/Security trainings prior to the deadline
• Counsels employees on areas of improvement by completing trainings and PCN’s in a timely manne r

Qualifications

• High School diploma or GED
• Good typing skills and knowledge of computers
• Previous medical office experience or related experience
• Must demonstrate an ability to supervise personnel
• Must have excellent written and oral communication skills in order to prepare reports and follow-up with minimal supervision
• Capability to convey and enforce policies and procedures
• Must be able to multi-task while working under pressure and focusing to meet deadlines

Physical and Other Requirements

• Must continuously listen, visualize, and have dexterity and eye-hand coordination, ability for simple grasping and speed work
• Must demonstrate positive personal attributes such as professionalism, honesty and integrity
• Must be conscientious of maintenance and appearance of the Health Center
• Must frequently sit, squat, reach and use both right and left forearm rotation and walk
• Must occasionally kneel, twist, have ability to grasp firmly, lift and carry in excess of 10 lbs. and push and pull in excess of 10 lbs.