Office Manager

Smile Styles; Linden (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Smile Styles in Linden, NJ seeks an experienced Dental Office Manager to oversee daily operations and lead the front office team. You will ensure a high standard of patient service while supporting clinicians and managing administrative workflows.

The role requires strong communication, organization, and leadership skills to coordinate scheduling, billing, and insurance processes. A focus on efficiency and patient satisfaction will drive practice growth and regulatory compliance.

Qualifications

• Experience managing a busy dental front office.
• Strong leadership and communication skills.
• Knowledge of dental insurance and billing processes.
• Committed to HIPAA compliance and patient privacy.

Responsibilities

• Oversee daily administrative and front-office operations.
• Lead, train, schedule, and support administrative staff.
• Manage patient scheduling, confirmations, and recalls.
• Provide excellent customer service and resolve patient concerns.
• Coordinate treatment presentations, patient follow-up, and case acceptance processes.
• Monitor accounts receivable, payments, collections, and insurance claims.
• Verify insurance benefits and assist with treatment estimates when needed.
• Work with insurance companies to resolve outstanding claims and discrepancies.
• Maintain accurate patient records and ensure compliance with office policies.
• Monitor office supplies, equipment, and vendor relationships.
• Assist with staff scheduling and performance management.
• Track office performance and key metrics.
• Help develop and implement procedures to improve efficiency and patient satisfaction.
• Ensure compliance with HIPAA, OSHA, and dental-office regulations.
• Collaborate closely with dentists and clinical staff to maintain smooth office operations.
• Support marketing, community outreach, and practice-growth initiatives as needed.

Skills

Leadership

Front-office management

Customer service

Education

High school diploma or equivalent

Tools

Dentrix

Billing software

Job description

Dental Office Manager

Location:Linden, NJ
Employment Type:[Full-Time]

We are seeking an experienced, organized, and personable Dental Office Manager to oversee the day-to-day operations of our dental practice. The Office Manager will help ensure an exceptional patient experience while supporting the clinical team, managing administrative operations, and contributing to the financial and overall success of the practice.

The ideal candidate is a strong communicator and leader who is comfortable managing a busy dental office, motivating a team, and maintaining a high standard of patient service.

Key Responsibilities

• Oversee daily administrative and front-office operations.
• Lead, train, schedule, and support administrative staff.
• Manage patient scheduling, confirmations, cancellations, and recall systems.
• Provide excellent customer service and resolve patient concerns professionally.
• Coordinate treatment presentations, patient follow-up, and case acceptance processes.
• Monitor accounts receivable, payments, collections, and insurance claims.
• Verify insurance benefits and assist with treatment estimates when needed.
• Work with insurance companies to resolve outstanding claims and discrepancies.
• Maintain accurate patient records and ensure compliance with office policies.
• Monitor office supplies, equipment, and vendor relationships.
• Assist with staff scheduling and performance management.
• Track office performance and key metrics.
• Help develop and implement procedures to improve efficiency and patient satisfaction.
• Ensure compliance with applicable HIPAA, OSHA, and dental-office regulations.
• Collaborate closely with dentists and clinical staff to maintain smooth office operations.
• Support marketing, community outreach, and practice-growth initiatives as needed.