Office Manager

Eastern Dental; Stafford Township (NJ); On-site; USD 68,000 - 73,000; Full time

Job summary

Eastern Dental is seeking a Dental Office Manager for our Manahawkin, NJ practice to oversee daily operations, patient support services, and staff leadership.

The role requires multi-doctor, multi-specialty experience, and expertise in billing, insurance, scheduling, and HIPAA compliance. You will ensure timely appointments, accurate records, and delivery of high‑quality care.

Join a team devoted to compassionate care and dental excellence.

Qualifications

• Dental office management experience in multi-specialty or multi-doctor settings.
• At least 3 years of experience with billing, insurance, scheduling, etc.
• Strong dental terminology and industry knowledge.
• Denticon experience preferred.
• Excellent communication skills.

Responsibilities

• Plan and manage dental office operations to ensure excellent patient support.
• Oversee daily office activities and guide staff as needed.
• Schedule patient appointments, cancellations, and last-minute changes efficiently.
• Respond to patient and doctor needs and inquiries promptly.
• Ensure delivery of quality dental care to patients.
• Address patient queries and issues, ensuring satisfaction.
• Resolve patient issues per policies, healthcare regulations, and dental board standards.
• Present and organize payment schedules with patients.
• Train, develop, and manage staff to meet performance standards.
• Oversee performance evaluations, promotions, terminations, and retention.
• Oversee staff scheduling to ensure full coverage.
• Manage supplies, equipment upgrades, and operating expenses.
• Run and analyze management reports.
• Maintain patient data per HIPAA regulations and policies.

Job description

Job DetailsJob Location: Eastern Dental of Manahawkin LLC - Manahawkin, NJ 08050Position Type: Full TimeSalary Range: $68,000.00 - $73,000.00 Salary/yearFor 50+ years, Eastern Dental has been the go-to for families across every generation. Our team of dentists and specialists bring serious skill and genuine care to every patient, from toddlers to grandparents. If you're someone who actually cares about making people smile (literally), let's talk!

The day-to-day responsibilities include:

• Plan and manage dental business operations to ensure excellent patient support services
• Oversee daily office activities and provide direction and guidance to staff as needed
• Ensure that patient appointments, cancellations and last-minute adjustments are handled properly
• Respond efficiently to patient and doctor needs and inquires
• Ensure the delivery of quality dental care to patients
• Respond to patient queries and issues and ensure patient satisfaction
• Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards
• Organize and present payment schedules with patients
• Train, develop and manage staff to meet performance standards
• Oversee employee performance evaluations, promotions, terminations, and retention
• Oversee staff scheduling as to ensure full coverage
• Organize and oversee supply purchases, equipment upgrades and operation expenses
• Run and analyze management reports
• Maintain patient data according to HIPPA regulations and company policies

Qualifications

• Dental office management experience in multi-specialty and/or multi-doctor Dental office is required
• At least 3 years of experience with billing, insurance, scheduling, etc
• Strong dental terminology, experience in the dental industry
• Denticon experience preferred
• Excellent communication skill

Qualifications