Office Manager

Digestive Diseases Care for ALL; Lakeland (FL); On-site; Full time

Job summary

A leading healthcare provider in Lakeland is seeking an experienced Office Manager to oversee operations in their gastroenterology practice. The role requires strong leadership and organizational skills, with responsibilities including staff supervision, patient scheduling, and compliance management. The ideal candidate will thrive in a collaborative environment and contribute to operational excellence and patient-centered care.

Qualifications

• Prior experience in a managerial role, preferably in a medical office setting.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Serve as a key leader and operational cornerstone for the practice.
• Supervise front desk, medical assistants, and administrative staff.
• Ensure HIPAA and regulatory compliance across the office.

Skills

Leadership

Communication

Organizational Skills

Tools

EHR Systems

Job description

2 days ago Be among the first 25 applicants

Digestive Diseases Care for ALL provided pay range

This range is provided by Digestive Diseases Care for ALL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $30.00/hr

Direct message the job poster from Digestive Diseases Care for ALL

Manager – Digestive Disease Care for All

Location: [North Lakeland, South Lakeland, Winter Haven]

Job Type: Full-Time | Compensation: [28-30] Can be adjusted based on increased experience

Digestive Disease Care for All is seeking a dedicated, experienced Office Manager to lead our gastroenterology practice. The ideal candidate will have prior experience in a managerial role within a medical or clinical office, preferably in gastroenterology, though this is not required. We offer a supportive team environment and are committed to accessible, patient-centered digestive health care. Compensation is competitive and negotiable based on experience, especially in medical management or specialty practices.

Responsibilities:

• Serve as a key leader and operational cornerstone for the practice—ensuring smooth daily functions, fostering staff collaboration, and maintaining service quality for patients.
• Supervise front desk, medical assistants, and administrative staff.
• Manage patient scheduling, provider coordination, and daily office workflow.
• Oversee inventory management and ordering of medical and office supplies.
• Promote a welcoming, respectful environment for all patients.
• Resolve patient concerns with empathy and professionalism.
• Ensure HIPAA and regulatory compliance across the office.
• Oversee documentation accuracy, billing workflows, and insurance verification.
• Partner with billing and coding staff to support proper reimbursement.
• Manage EHR system functionality and staff training as needed.
• Lead by example with professionalism, reliability, and communication.
• Support hiring, onboarding, and development of office staff.
• Foster a positive, solutions-driven workplace culture.
• Coordinate with physicians and practice leadership on policy and quality initiatives.
• Maintain awareness of regulatory updates and healthcare best practices.
• Serve as liaison for vendors, contractors, and external service providers.

Required Qualifications:

• Prior experience in a managerial role, preferably in a medical office setting.
• Experience in a gastroenterology office is preferred but not required.
• Proficient in administrative coordination, staff leadership, and patient service.
• Familiarity with EHR systems and basic billing workflows.
• Strong organizational, communication, and interpersonal skills.
• Ability to work independently and lead with accountability and integrity.
• Must be able to work one Saturday per month.

This is an excellent opportunity for a dependable, collaborative leader who thrives in healthcare and is committed to operational excellence and patient care. Compensation will reflect your experience and contributions.