Business Office Manager - Brookdale Highlands

Brookdale; Lakeland (FL); On-site; Full time

Job summary

A leading senior living community is seeking a dedicated Business Office Manager to oversee operations, manage staff, and ensure compliance with regulations. This full-time role offers opportunities for career growth and a comprehensive benefits package, including health insurance and retirement plans.

Benefits

Medical, Dental, Vision insurance

401(k)

Paid Time Off

Tuition reimbursement

Qualifications

• Three years of related experience preferred, with managerial experience a plus.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain staff to provide high-quality care.
• Support the Executive Director in driving growth and ensuring compliance.

Skills

Leadership

Organization

Communication

Education

Associate’s degree

Job description

Business Office Manager - Brookdale Highlands

Join to apply for the Business Office Manager - Brookdale Highlands role at Brookdale

Overview

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Brookdale Highlands is searching for our next amazing Business Office Manager! Our team is looking for someone who is dedicated and organized, with experience in leading the Business Office and HR functions of a Senior Living Community.

This role is ideal for someone seeking to grow their career in Senior Living leadership and learn from an experienced Executive Director. Join a team of leaders and advance your career! Opportunities for growth include positions such as Director of Financial Services, Human Resources Manager, and Executive Director.

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best, join us! We offer professional development, health and wellness programs, and a full suite of benefits including health insurance, life insurance, and retirement plans, which vary by employment status.

Benefits

Part and Full-Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full-Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company-provided life insurance
• Adoption benefit
• Disability insurance (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Additional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plans
• Tuition reimbursement

Salary is determined based on skills and experience. Role is eligible for team-based bonuses. Temporary associates are not benefits-eligible but may participate in the 401(k) plan.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. We also support associates in their journey to U.S. citizenship by offering to cover naturalization fees up to $725 for qualified employees with at least one year of service.

The application window is expected to close within 30 days of posting.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain staff to provide high-quality care and services, while managing labor costs in conjunction with HR.
• Support the Executive Director in driving growth and ensuring compliance with operational and regulatory standards.
• Maintain effective communication with staff, residents, families, vendors, and visitors.
• Ensure residents are billed correctly and receivables are collected timely.
• Oversee payroll processes to ensure accurate payments.
• Manage vendor invoices and ensure timely payments, supporting an inclusive community culture.
• Require an Associate’s degree or equivalent; three years of related experience preferred, with managerial experience a plus.

May supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range

$22.40 - $28.00/hour

Additional Details

Position is full-time, mid-senior level, in the healthcare industry, within the administrative job function.