Business Office Manager

Brookdale Senior Living in; Lansing (MI); On-site; Full time

Job summary

A leading senior living community is seeking a Business Office Manager to oversee operations, ensure compliance, and support community associates. The role offers opportunities for career growth and a supportive work environment with comprehensive benefits.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Life insurance

Tuition reimbursement

Qualifications

• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.

Responsibilities

• Overseeing business office operations and ensuring proper billing.
• Leading payroll processing and vendor invoice management.
• Supporting an inclusive community culture.

Skills

Communication

Leadership

Education

Associate degree

Job description

Business Office Manager (Finance)

The Business Office Manager is primarily responsible for overseeing the business office operations of the community. They are responsible for attracting, engaging, developing, and retaining community associates to provide high-quality care and personalized services to residents, while minimizing the use of premium labor in collaboration with the HR department in a CCRC setting.

The manager supports the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements. They ensure effective communication with associates, residents, families, vendors, and visitors.

Key responsibilities include:

1. Ensuring residents are properly billed for services and leading the collection of receivables.
2. Overseeing payroll to ensure associates are paid correctly.
3. Processing vendor invoices promptly and accurately.
4. Supporting an inclusive community culture.

Qualifications required:

• An Associate degree (A.A.) or equivalent from a two-year college or technical school; additional experience can substitute for education on a year-for-year basis.
• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.

The role may include direct supervision of another department.

Brookdale is an equal opportunity employer and a drug-free workplace. Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity.

Opportunities for career growth include positions such as Director of Financial Services, Human Resources Manager, and Executive Director. We offer a supportive environment for professional development, health and wellness programs, and comprehensive benefits.

Benefits include medical, dental, vision insurance, 401(k), paid time off, holidays, life insurance, adoption benefits, disability coverage, flexible spending accounts, health savings accounts, optional life insurance, and tuition reimbursement, among others.

The salary range is $24.76 to $30.95 per hour, based on skills and experience. The role is eligible for team-based bonus opportunities. Benefits eligibility varies for temporary associates.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. We also support associates in their journey to U.S. citizenship by offering to cover naturalization application fees up to $725 after at least one year of employment.

The application window closes within 30 days of posting.