Office Manager

Brechbuhler-Scales,-Inc.-and-Affiliate; Indianapolis (IN); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off and holidays

401(k) with 3% company contribution

Medical, dental, vision, and suplement

Profit-sharing bonuses

Job summary

Brechbuhler Scales, Inc. and B-TEK Scales, LLC. in Indianapolis, IN is seeking an Office Manager to support branch operations. You will handle customer inquiries, invoices, payments, and payroll-related timekeeping to ensure month-end tasks stay on track.

The ideal candidate is organized, detail-oriented, and comfortable managing multiple priorities with professional communication to customers, vendors, technicians, and leadership.

Qualifications

• High school diploma or GED required.
• English communication skills (written and verbal).
• Proficiency with Microsoft Office 365 (Outlook, Excel, Word).
• 1 year data-entry or customer-service experience preferred.

Responsibilities

• Answer phones, respond to customer emails, and provide professional customer service.
• Enter customer and vendor invoices, process credit-card payments, and maintain accurate records.
• Review and update timecards; assist with payroll-hour submission and related follow-up.
• Support month-end invoice tracking, WIP, inventory, and reconciliation activities.
• Follow up on missing information, approvals, invoices, and documentation.
• Handle competing priorities in a structured way while maintaining accuracy and follow-through.

Skills

Attention to detail

Organized

Communication skills

Independent work

Office administration

Education

High school diploma or GED

Tools

Microsoft Office 365

Job description

OFFICE MANAGER

Indianapolis, IN | Full Time | Hourly | Day Shift

Job Summary

We are seeking a dependable, detail-oriented Office Manager to support branch operations. You will assist customers, manage invoices and payments, support payroll-related timekeeping, and keep month-end administrative work accurate and on schedule. The ideal candidate is organized, approachable, and comfortable following through on important details.

Key Responsibilities

• Answer phones, respond to customer emails, and provide professional customer service.
• Enter customer and vendor invoices, process credit-card payments, and maintain accurate records.
• Review and update timecards; assist with payroll-hour submission and related follow-up.
• Support month-end invoice tracking, work in process (WIP), inventory, and reconciliation activities.
• Follow up respectfully on missing information, approvals, invoices, and documentation.
• Handle competing priorities in a structured way while maintaining accuracy and follow-through.

What We’re Looking For

• Strong attention to detail and a habit of checking work for accuracy and completeness.
• Organized, self-motivated, and comfortable managing recurring deadlines and office processes.
• Professional, tactful communication with customers, technicians, vendors, and branch leadership.
• Ability to work independently, prioritize effectively, and stay calm when interruptions occur.
• Experience in office administration, customer service, accounting support, payroll support, or data entry is preferred.

Minimum Qualifications

• High school diploma or GED.
• Proficient written and verbal communication skills in English.
• Proficiency with Microsoft Office 365, including Outlook, Excel, and Word.
• One year of data-entry and/or customer-service experience preferred.

About Us

Founded in Canton, Ohio in 1929, Brechbuhler Scales, Inc. offers a comprehensive scale and balance product line from the world's finest scale manufacturers. We have grown over the years and have several branches across multiple states. Our highly trained sales professionals and service technicians provide customers with a single source for all weighing needs. B-TEK Scales, LLC. started in 1994 as the manufacturing arm to supply Brechbuhler Scales, Inc. Together, both companies are made up of 200+ employees.

Compensation & Benefits

• Competitive hourly pay based off experience
• Paid time off and holidays
• 401(k) with 3% company contribution
• Medical, dental, vision, and supplemental benefits
• Performance-based profit-sharing and bonuses

Brechbuhler Scales, Inc. and B-TEK Scales, LLC. are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by federal, state or local law.