Office Manager

Marmonretailsolutions; El Dorado (KS); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading industrial organization is seeking an Office Manager to facilitate communication with customers and supervise office operations. The role requires strong organizational and leadership skills, along with experience in a manufacturing environment. Candidates with a High School Diploma and 2-4 years of relevant experience will be preferred.

Qualifications

• Minimum of 2-4 years of related work experience in a lean manufacturing/repair environment.
• Excellent written and verbal communication skills.
• Detail-oriented with excellent organizational and time management skills.

Responsibilities

• Train and lead the Office Coordinator to provide administrative support for plant operations teams.
• Manage customer relationships and ensure timely invoicing.
• Provide support to the Quality Department with documentation auditing.

Skills

Communication

Organizational skills

Problem-solving skills

Education

High School Diploma

College degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

POSITION SUMMARY:

The Office Manager is responsible for having ongoing communication with internal and external customers to ensure timely arrival, approval, disposition, and invoicing of completed cars—support plant leadership, as well as, supervision of Office Coordinators to ensure efficient shop operations.

JOB RESPONSIBILITIES

• Train and lead Office Coordinator to provide administrative support for plant operations teams.
• Maintain customer relationships and provide updated information as requested.
• Provides support to the Quality Department with auditing, submitting, and sending documentation to customers.
• Enter car completions in applicable systems based on information from quality.
• Provide required reports to local management
• Manage disposition requests and creation of waybills, including updating shop scheduling tool
• Enter and update scheduled release dates (SRD) and update daily car status in internal and external systems.
  • Communicate indirectly with customer contact, if appropriate
• Upload Billing Repair Card (BRC) into customer websites.
• Release and invoice completed cars. Obtain and track approvals.
• Ensure car files are easily accessible and processed as required.
• Track storage cars, daily rate for storage, and monthly storage invoices and provide to applicable customers.
• Ensure all job cards are processed to allocate direct and indirect hours to the appropriate car/activity. Ensure changes to work center are up to date. Act as backup to CSR as needed.
• Primary contact for internal and external customer service representative and sales
• Manage Purchasing Card
• Be willing to assist on off shift as needed
• Prioritize invoicing
• Be responsive to customer communications
• Work responsibly and efficiently with limited supervision/direction
• Think outside the box
• Be willing to take on other tasks and support all areas of operation
• Multitask with good problem-solving skills and offer solutions to problems

SKILLS/QUALIFICATIONS/EXPERIENCE:

• High School Diploma required; College degree preferred
• Minimum of 2-4 years of related work experience in a lean manufacturing/repair environment
• Excellent written and verbal communication skills
• Detail-oriented with excellent organizational and time management skills
• Ability to supervise a small group of clerk(s) and coordinate to accomplish daily tasks
• Proficient with Microsoft Word, PowerPoint, and Excel

Please note the duties listed are not set forth to limit the assignment of work. They are not to be construed as a complete list of the many duties normally performed under a job title or those to be performed temporarily outside an employee's normal line of work. Duties and activities may change at any time with or without notice.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.

Get To Know Us

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue.

As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies.

While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way.

Hear From Our People

Do Things That Matter

When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe.

Lead at Every Level

Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies.

Win a Better Way

Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.