Office Manager

CXCENTRODECONTACTO; Claussville (PA); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Grocery vouchers

Job summary

One Call is seeking an organized Office Manager to oversee the Monterrey office’s day-to-day operations, ensuring a safe, well-maintained, and fully functional workplace. You will coordinate facility services, manage vendors, support employees, and maintain accurate records and metrics to drive a productive, welcoming environment in line with Mexican labor standards.

Responsibilities include coordinating maintenance, office moves, supplies, safety inspections, and collaboration with internal

Qualifications

• 1–3 years of experience in Office Management, Facilities, Office Administration, Workplace Operations, or a similar role.
• Experience coordinating external vendors and facility-related services.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Office (Excel, Outlook, Word, PowerPoint).

Responsibilities

• Oversee the daily operations and maintenance of the office and common areas.
• Coordinate preventive and corrective maintenance activities.
• Manage relationships with vendors, including cleaning, security, landscaping, pest control, and maintenance providers.
• Track and follow up on facility service requests and work orders.
• Conduct routine office inspections and identify maintenance or safety issues.
• Coordinate office moves, workstation setups, and seating arrangements.
• Ensure meeting rooms and shared spaces are prepared and fully functional.
• Maintain office supplies and facility inventory.
• Support purchase requests, invoices, and facility-related documentation.
• Monitor vendor performance and ensure services meet quality standards.
• Assist with workplace safety initiatives, inspections, and emergency preparedness.
• Maintain facility records, reports, and operational metrics.
• Partner with internal teams to ensure employees have a positive workplace experience.

Skills

Organizational skills

Communication

Time management

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

PowerPoint

Job description

Office Manager (On-site) – Monterrey, NL

One Call is looking for an organized and proactive Office Manager to oversee the day-to-day operations of our Monterrey office. This role is responsible for ensuring our workplace is safe, well-maintained, and fully operational by coordinating facility services, managing vendors, supporting employees, and maintaining a productive office environment.

What You’ll Do

• Oversee the daily operations and maintenance of the office and common areas.
• Coordinate preventive and corrective maintenance activities.
• Manage relationships with vendors, including cleaning, security, landscaping, pest control, and maintenance providers.
• Track and follow up on facility service requests and work orders.
• Conduct routine office inspections and identify maintenance or safety issues.
• Coordinate office moves, workstation setups, and seating arrangements.
• Ensure meeting rooms and shared spaces are prepared and fully functional.
• Maintain office supplies and facility inventory.
• Support purchase requests, invoices, and facility-related documentation.
• Monitor vendor performance and ensure services meet quality standards.
• Assist with workplace safety initiatives, inspections, and emergency preparedness.
• Maintain facility records, reports, and operational metrics.
• Partner with internal teams to ensure employees have a positive workplace experience.

What We’re Looking For

• 1–3 years of experience in Office Management, Facilities, Office Administration, Workplace Operations, or a similar role.
• Experience coordinating external vendors and facility-related services.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Office (Excel, Outlook, Word, PowerPoint).
• Ability to work independently while collaborating with multiple departments.
• Detail-oriented with a proactive approach to problem-solving.

Location & Schedule

• 100% On-site position in Monterrey, Nuevo León (Los Doctores area, near Loma Larga Tunnel).
• Monday through Friday.
• Standard schedule is 9:00 AM – 6:00 PM; however, flexibility is required between 6:00 AM and 6:00 PM depending on business needs.

Compensation & Benefits

• MXN $25,000 gross monthly salary.
• 10% grocery vouchers (MXN $2,500 per month).
• Benefits in accordance with Mexican labor law.
• Opportunity to join a growing, collaborative team with an excellent workplace culture.

If you’re passionate about creating an efficient, organized, and welcoming workplace while coordinating day-to-day office operations, we’d love to hear from you.