Office Manager

Mannik Smith Group; Charlotte (NC); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Office Manager to ensure smooth operations at the local office. You will play a critical role in maintaining a professional and organized work environment, managing office supplies, and providing essential support to staff. This position offers a unique opportunity to enhance your skills in communication, problem-solving, and office management while contributing to a positive workplace culture. Join a team that values work-life balance and offers a comprehensive benefits package, including career development programs and competitive health insurance. If you're proactive and ready to make a difference, this is the role for you!

Benefits

401(k) Plan and Match

Tuition Reimbursement

Flexible Spending Account

Outstanding holiday and paid-time-off programs

Mentorship Program

Short-Term Disability

Long-Term Disability

Company-furnished life insurance

Employee Assistance Program (EAP)

Competitive health and dental insurance premiums

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to manage office supplies and coordinate with vendors.
• Experience with basic accounting practices and budget management.

Responsibilities

• Maintain an organized work environment and manage office budget.
• Coordinate travel arrangements and provide administrative support.
• Serve as the first point of contact for clients and visitors.

Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Office Management

Basic Accounting

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office Suite

Job description

Office Manager

Department: Corporate/Administrative

Employment Type: Full Time

Location: Charlotte, NC

Reporting To: John Schick

Description

The Office Manager is the backbone of the local DRMP office, ensuring smooth day-to-day operations and providing essential support to staff and visiting professionals. They act as the liason between the local office and DRMP's headquarters and other regional offices. They are the central point of contact for internal and external inquiries and play a key role in maintaining a positive and productive work environment.

Work-life balance redefined: Discover the DRMP Difference: Careers | DRMP

Your Primary Responsibilities will include

• Office Management:
  • Maintain a professional and organized work environment (including cleanliness, supplies, and equipment)
    • Manage general office budget and expenses
  • Communicate and coordinate with property manager for building maintenance and repairs, as applicable
  • Manage office supplies and equipment, ensuring timely replenishment
  • Coordinate with IS team and troubleshoot basic technical issues
  • Coordinate with vendors for servicing office equipment
  • Work with legal and compliance teams to manage risks and ensure that the office operates within established guidelines, including safety, security, and emergency preparation & response
  • Manage and maintain regional office filing systems (physical and digital)
• Administrative Support:
  • Prepare, manage, and coordinate travel arrangements and expense reports for staff
  • Manage staff and conference room schedules and calendars, including scheduling meetings and appointments
  • Provide administrative support to professional staff, including document creation, editing, and filing
  • Coordinate communication between the local office and corporate headquarters on administrative tasks, distributing information and reports
  • Serve as an extension of corporate business services (Marketing, Human Resources, Information Systems, Finance & Accounting) to support needs of the local office
  • Act as a point of contact for clients and visitors, handling inquiries and providing logistical support
  • Prepare fee proposals/scope of work
  • In coordination with Marketing, as applicable, manage staff registrations for civic and industry events
• Human Resources:
  • Assist with onboarding new staff at the regional office
  • Plan and organize employee engagement functions for the regional office in conjunction and coordination with corporate-wide programs, budgeted local events, and other regional offices, as applicable
  • Oversee basic HR functions in coordination with the regional office
  • Client and Visitor Services:
  • Serve as the first point of contact for the regional office (phone, email, visitors)
  • Manage client inquiries and requests in a professional and courteous manner
  • Coordinate client and guest visits and meetings

In some instances, the Office Manager may be required to provide support to more than one regional office on a continuing or limited basis, as needed.

In addition to these general responsibilities, office managers may also have specific roles and responsibilities related to DRMP’s market sectors and individualized support needs of the local office.

What you'll need

• Efficiency and Productivity:
  • High staff satisfaction with office environment and support services
  • Timely completion of administrative tasks with minimal errors
  • Adherence to budget for office expenses
• Communication and Collaboration:
  • Strong working relationships with staff at the regional office and headquarters
  • Effective communication with headquarters on administrative matters
  • Positive client and staff feedback on service experience
• Problem-Solving and Initiative:
  • Ability to anticipate and proactively address office needs
  • Effectively troubleshoot and resolve administrative issues
  • Develop and implement improvements to office processes and procedures

• Excellent interpersonal and written & oral communication skills
• Strong computer skills with experience in Word, Excel, Outlook
• Knowledge of basic accounting practices
• Knowledge of internet research
• Ability to handle a wide range of tasks and responsibilities independently
• Proactive approach to identifying and resolving issues within the regional office
• Valid driver’s license with approved/acceptable driving history required

DRMP Offers

• Excellent compensation package
• Outstanding holiday and paid-time-off programs
• 401(k) Plan and Match
• Career Path Development Program (Management & Technical Career Tracks)
• Mentorship Program
• Tuition Reimbursement
• Parental Leave
• Competitive health and dental insurance premiums
• Variety of voluntary benefit options
• Short-Term Disability/Long-Term Disability
• Company-furnished life insurance
• Employee Assistant Program (EAP)
• Flexible Spending Account
• and More

DRMP is a Drug and Alcohol Free workplace, an Equal Employment Opportunity employer and E-Verify employer.