Business Office Manager

Brookdale Senior Living; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in senior living is seeking a Business Office Manager to oversee operations in a compassionate community. This role offers a chance to engage with associates and residents, ensuring high-quality care while managing financial aspects. With opportunities for career advancement and a commitment to professional growth, this position is ideal for those looking to make a meaningful impact in a supportive environment. Join a team recognized for its diversity and dedication to fostering a culture of trust and partnership.

Benefits

Health Insurance

401(k)

Paid Time Off

Wellness Programs

Assistance with Naturalization Fees

Qualifications

• Minimum of three years in a relevant role, managerial and office experience preferred.
• Associates degree or equivalent required.

Responsibilities

• Oversee business office operations and ensure compliance with standards.
• Manage resident billing and payroll, fostering an inclusive community culture.

Skills

Business Office Management

Financial Oversight

Regulatory Compliance

Team Leadership

Education

Associates degree (A.A.)

Job description

Charlotte, North Carolina, United States

(on-site)

Job Type: Full-Time

Salary Range: $23.58 - $29.48 per hour

Minimum Education: Associates degree (A.A.) or equivalent from a two-year college or technical school; additional experience may substitute for education on a year-for-year basis.

Related Experience: Minimum of three years in a relevant role; managerial and office experience preferred.

Travel Requirements: 0-10%

Job Function: Accounting & Finance

Description

The Business Office Manager is primarily responsible for overseeing the business office operations of the community. This includes attracting, engaging, developing, and retaining community associates to provide high-quality care and personalized services, while minimizing the use of premium labor in conjunction with HR in a CCRC setting.

Additional responsibilities include supporting the Executive Director to drive profitable growth, ensure compliance with operational and regulatory standards, and facilitate effective communication with associates, residents, families, vendors, and visitors. The role also involves managing resident billing, overseeing payroll to ensure accurate payments, processing vendor invoices promptly, and fostering an inclusive community culture.

The position requires a minimum of an Associates degree or equivalent, with at least three years of related experience. Previous managerial and office setting experience is preferred. The role may include supervising other departments.

Brookdale is an equal opportunity employer and a drug-free workplace. Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024 and 2025.

Community Details

Brookdale South Charlotte is a 67-bed Assisted Living and 12-bed Memory Care community. We are committed to a culture of compassion and caring, driven by passion, courage, partnership, and trust.

Why Join Us?

Grow your career with opportunities for advancement to roles such as Director of Financial Services, Human Resources Manager, and Executive Director. We offer a comprehensive benefits package including health insurance, 401(k), paid time off, and wellness programs. We support our associates' professional and personal growth, including assistance with naturalization fees for eligible employees.

Interested candidates should contact Lisa Powers at [e-mail] for more information.