Office Manager

HIGHLAND CHIROPRACTIC FAMILY CARE, INC; Auburn (MA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Paid holidays

PTO after probationary period

Annual retention bonus

Paid chiropractic care for employee &

Job summary

HIGHLAND CHIROPRACTIC FAMILY CARE, INC is seeking a front desk/front office administrator to greet patients, schedule appointments, verify benefits, and handle billing. You will support doctors and staff to ensure a smooth, patient-centered experience and oversee day-to-day front office operations.

The role requires prior medical or chiropractic office experience, strong organizational and communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Previous medical or chiropractic office experience preferred.
• Insurance billing experience strongly preferred.
• Excellent organizational and communication skills.
• Strong computer skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional, dependable, and compassionate.

Responsibilities

• Greet patients and provide exceptional customer service
• Schedule appointments and answer phones
• Verify insurance benefits and eligibility
• Process chiropractic insurance billing and payment posting
• Manage patient accounts and collections
• Oversee daily front office operations
• Support doctors and staff to ensure an outstanding patient experience

Skills

Organizational skills

Communication skills

Computer skills

Multitasking

Dependable and compassionate

Job description

Responsibilities

• Greet patients and provide exceptional customer service
• Schedule appointments and answer phones
• Verify insurance benefits and eligibility
• Process chiropractic insurance billing and payment posting
• Manage patient accounts and collections
• Oversee daily front office operations
• Support doctors and staff to ensure an outstanding patient experience

Qualifications

• Previous medical or chiropractic office experience preferred
• Insurance billing experience strongly preferred
• Excellent organizational and communication skills
• Strong computer skills and attention to detail
• Ability to multitask in a fast-paced environment
• Professional, dependable, and compassionate
• $25–$32 per hour, based on experience
• 90-day performance review with potential pay increase
• Annual retention bonus
• Paid chiropractic care for employee and immediate family
• Paid holidays and PTO after the probationary period