Front Office Coordinator

HealthSource® - America's Chiropractor; Pleasanton (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance (Medical, Dental, Vis

Company-paid Malpractice Insurance

Bonus based on performance

Wellness resources

Opportunity for advancement

Competitive salary

Employee discounts

Job summary

HealthSource® - America's Chiropractor is a fast-paced chiropractic clinic looking for a detail-oriented administrative professional who can handle insurance verifications, patient financial reviews, and front-desk coordination with a customer-first mindset.

You will contribute to a supportive patient experience, assist with marketing efforts, and help manage data integrity while collaborating with the doctor and rehab team to keep operations efficient and friendly.

Qualifications

• Two-year degree or higher preferred.
• Experience in customer service and sales required.
• Proficiency in Microsoft Office and Windows required.
• Strong multitasking and communication skills essential.
• Experience in medical or chiropractic office setting preferred but not required.

Responsibilities

• Perform insurance verifications.
• Create financial worksheets and deliver financial reviews to patients.
• Make product and supplement recommendations based on doctor’s treatment plan.
• Scan incoming insurance EOBs and manage patient accounts.
• Assist with marketing campaigns and community outreach.
• Maintain HIPAA confidentiality and accurate patient records.
• Support front desk and doctor to ensure smooth patient flow and positive experience.

Skills

Customer service

Sales

Communication skills

Multitasking

Team player

Education

Two-year degree

Tools

Microsoft Office

Windows

Job description

• Continuous clinical and business training
• Company-paid Malpractice Insurance
• Bonus based on performance
• Opportunity for advancement
• Wellness resources

Benefits

• 401(k) matching
• Competitive salary
• Employee discounts

Benefits

• 401k match after one year
• Paid Vacation Time
• Continuous clinical and business training
• Company-paid Malpractice Insurance
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Wellness resources
• Health Insurance (Medical, Dental, Vision)

Compensation: $20 - $24 per hour

This is a full time position.

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with clients?

Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Assist the doctor in the rehab room as needed.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service and sales must be demonstrated
• Proficiency in Microsoft Office and Windows is required
• Strong multitasking and communication skills
• Previous experience in a medical or chiropractic office setting preferred but not required.