Office Manager

HealthSource Chiropractic, Inc.

Conroe, Northern (TX, KY)

Hybrid

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

PTO

401(k)

Health insurance

Dental insurance

Vision insurance

Bonus based on performance

Training & development

Employee discounts

Career development

Job summary

HealthSource of Harper's Preserve seeks an organized Office Manager to act as the operational backbone, owning billing, insurance, and front-office functions. You will ensure smooth daily operations, lead a patient-focused team, and drive a warm, professional patient experience.

Commitment to accuracy, strong communication, and a proactive approach will help you thrive in a fast-paced clinic while pursuing growth with HealthSource.

Qualifications

Prior medical billing experience and familiarity with CPT/ICD-10 coding.
Outstanding customer service and communication skills.
Highly organized, detail-oriented, and reliable with multi-priority management.
Proficient with EMR/practice-management software (HSWorx training provided).

Responsibilities

Oversee daily front-office operations and support staff.
Manage full medical billing cycle including submissions, denials, and follow-up.
Verify benefits, obtain authorizations, and explain coverage.
Monitor accounts receivable and aging claims.
Collect payments and set up care/payment plans.
Greet patients and manage check-ins.
Schedule appointments and onboarding.
Handle clinic communications and EMR data entry.
Assist with marketing events and community outreach.
Maintain office organization and reporting.

Skills

Medical billing experience

Customer service

Organized and detail-oriented

Multitasking / prioritization

Cash management & scheduling

EMR software proficiency

Tools

HSWorx EMR

Job description

Benefits:

PTO and other great benefits
Continuous clinical and business training
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance

Office Manager

About Us

HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.

We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.

Responsibilities

Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
Monitor accounts receivable and follow up on aging claims and outstanding balances
Collect patient payments, manage financial conversations, and set up care/payment plans
Greet patients and manage check-ins with a warm, professional attitude
Handle scheduling, patient onboarding, and appointment confirmations
Manage incoming calls, emails, and clinic communications
Enter and manage patient information in the HSWorx EMR system
Assist with marketing events, screenings, and community outreach
Maintain office organization, supplies, reporting, and general clinic support

Required Qualifications

Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
Outstanding customer service and communication skills
Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
Comfortable owning financial transactions, collections, and scheduling
Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)

Preferred Qualifications

Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
Prior supervisory or office-management experience
Bilingual (English/Spanish) strongly preferred
Positive, professional, and team-oriented personality

Work Schedule