Office Manager

Red Velvet Events, Inc.

Conroe (TX)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

PTO

401(k)

Health insurance

Dental insurance

Vision insurance

Bonus based on performance

Training & development

Employee discounts

Job summary

HealthSource of Harper's Preserve is seeking an Office Manager to be the operational backbone of the clinic. You will own the billing cycle, insurance processing, and front‑office workflows to ensure smooth patient experiences.

In this role you will lead billing processes, verify benefits, handle payments, and oversee scheduling with a friendly, professional approach. We value organization, reliability, and teamwork in a fast-paced clinic setting.

Qualifications

Prior medical billing experience including claim submission, EOBs, denials/appeals, and A/R follow-up.

Responsibilities

Oversee daily front-office operations and serve as the main point of contact for staff and patients.
Manage full medical billing cycle: charge entry, claim submission, payment posting, denials/appeals.
Verify insurance benefits, obtain authorizations, and explain coverage, copays, and patient responsibilities.
Monitor accounts receivable and follow up on aging claims and outstanding balances.
Collect patient payments and set up care/payment plans.
Greet patients, manage check-ins, and ensure a warm, professional atmosphere.
Handle scheduling, onboarding, and appointment confirmations.
Manage communications via calls and emails; maintain patient data in EMR.
Support marketing events and community outreach; maintain office organization.

Skills

Medical billing experience

Billing & coding basics

Customer service

Organized & detail-oriented

EMR software proficiency

Tools

HSWorx EMR

Job description

Benefits:

PTO and other great benefits
Continuous clinical and business training
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance

Office Manager

About Us

HealthSource of Harper's Preserve is not just another chiropractic clinic. We create a personalized patient experience from the first phone call to every adjustment after. As our Office Manager, you are the operational backbone of the clinic: you keep the front office running smoothly, own the billing and insurance process end to end, and set the tone for a warm, professional patient experience.

We are looking for an organized, detail-oriented, and personable leader who takes ownership, thrives in a fast-paced patient-focused clinic, and wants to grow with us.

Responsibilities

Oversee daily front-office operations and serve as the go-to problem solver for staff and patients
Manage the full medical billing cycle: charge entry, claim submission, payment posting, denials and rejections, appeals, and patient statements
Verify insurance benefits, obtain and track authorizations, and clearly explain coverage, copays, deductibles, and patient responsibility
Monitor accounts receivable and follow up on aging claims and outstanding balances
Collect patient payments, manage financial conversations, and set up care/payment plans
Greet patients and manage check-ins with a warm, professional attitude
Handle scheduling, patient onboarding, and appointment confirmations
Manage incoming calls, emails, and clinic communications
Enter and manage patient information in the HSWorx EMR system
Assist with marketing events, screenings, and community outreachMaintain office organization, supplies, reporting, and general clinic support

Required Qualifications

Prior medical billing experience (claim submission, EOBs, denials/appeals, and A/R follow-up)
Familiarity with billing and coding basics such as CPT and ICD-10 codes and superbills
Outstanding customer service and communication skills
Highly organized, detail-oriented, and reliable, with the ability to manage multiple priorities
Comfortable owning financial transactions, collections, and scheduling
Proficient with EMR/practice-management software (we use HSWorx; training provided on our system)

Preferred Qualifications

Insurance experience with strong command of industry nomenclature and vocabulary (for example: verification of benefits, in-network vs. out-of-network, coinsurance, allowable amounts, clearinghouses, ERA/EOB, prior authorization, timely filing)
Chiropractic or physical medicine billing experience (visit limits, therapy and modality billing, medical-necessity documentation)
Prior supervisory or office-management experience
Bilingual (English/Spanish) strongly preferred
Positive, professional, and team-oriented personality

Work Schedule