Front Office Coordinator

HealthSource Chiropractic, Inc.; Pleasanton (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Health Insurance (Medical, Dental, Vision)

Paid Vacation Time

Continuous clinical and business training

Bonus based on performance

Job summary

HealthSource Chiropractic, Inc. in Pleasanton, California is seeking a motivated individual for a customer service role. You will assist with insurance verifications, handle financial reviews, and support marketing campaigns within a vibrant chiropractic clinic. Ideal candidates will have experience in customer service, strong multitasking skills, and familiarity with Microsoft Office. Enjoy competitive compensation, bonuses based on performance, and comprehensive benefits including health insurance and paid vacation time.

Qualifications

• Customer service and sales experience must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.
• Strong multitasking and communication skills essential.

Responsibilities

• Perform insurance verifications and create financial worksheets.
• Assist with marketing campaigns and community outreach.
• Maintain patient accounts and manage patient flow efficiently.
• Work with the team to keep the clinic clean.

Skills

Customer service

Sales experience

Multitasking

Communication skills

Proficiency in Microsoft Office

Education

Two-year degree or more

Tools

Microsoft Office

Windows

Job description

Benefits

• 401(k) matching
• 401k match after one year
• Competitive salary
• Employee discounts
• Paid Vacation Time
• Continuous clinical and business training
• Company-paid Malpractice Insurance
• Bonus based on performance
• Opportunity for advancement
• Wellness resources
• Health Insurance (Medical, Dental, Vision)

Compensation

$20 - $24 per hour

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast‑paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose‑driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter‑free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Assist the doctor in the rehab room as needed.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third‑party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service and sales must be demonstrated
• Proficiency in Microsoft Office and Windows is required
• Strong multitasking and communication skills
• Previous experience in a medical or chiropractic office setting preferred but not required.

If you feel you would be a great fit in our office please apply! We look forward to speaking with you!