Office Coordinator

HealthSource Chiropractic of Ashburn; Ashburn (VA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

PTO & benefits

Clinical training

CEUs paid by company

Bonus

Competitive salary

Job summary

HealthSource Chiropractic of Ashburn is seeking an administrator to support front desk operations and financial processes in a fast-paced clinic. You will perform insurance verifications, create financial worksheets, deliver patient financial reviews, and assist with marketing campaigns.

The role emphasizes customer service, HIPAA compliance, and teamwork to ensure a positive patient experience. Proficiency in Microsoft Office and Windows is expected; a two-year degree is preferred.

Qualifications

• Two-year degree or more is preferred but not required.
• Previous experience in customer service must be demonstrated.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Verify insurance coverage and benefits for patients.
• Create financial worksheets for patient accounts.
• Deliver financial reviews with patients based on treatment plans.
• Make product and supplement recommendations per doctor’s plan.
• Scan incoming insurance EOBs and file appropriately.
• Assist with marketing campaigns and community outreach.
• Weekly patient reporting and data accuracy.

Skills

People skills

Phone skills

Customer service

Communication

Education

Two-year degree or more preferred

Tools

Microsoft Office

Windows

Job description

Benefits:

• PTO and other great benefits
• Continuous clinical and business training
• Company-paid CEU’s
• Bonus based on performance
• Competitive salary

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required