Scheduling coordinator for Chiropractic office

Back and Neck Center of Brick; Brick Township (NJ); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Job summary

Back and Neck Center of Brick is seeking a friendly receptionist to be the first point of contact for patients. You will handle answering phones, scheduling appointments, and maintaining patient records within the EHR system.

The role requires strong communication, a professional demeanor, and attention to detail to support a busy chiropractic clinic environment. Prior medical office or customer service experience is preferred; HIPAA compliance is essential.

Qualifications

• High school diploma or equivalent; some college coursework is a plus.
• Previous experience in a medical office or customer service role preferred.
• Strong communication skills, both verbal and written.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Proficiency with office equipment (phones, fax, copier) and basic computer skills.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Answer phone calls, provide information, and schedule appointments.
• Manage patient appointments, including confirmations, cancellations and tracking new patients compliance.
• Maintain and update patient records in our electronic health records (EHR) system.
• Assist patients with billing inquiries and insurance verification.
• Ensure the reception area is neat, organized, and welcoming at all times.
• Assist with general office tasks such as filing, faxing, and organizing office supplies.
• Maintain confidentiality and uphold HIPAA compliance in all patient interactions.
• Work collaboratively with the chiropractic team to ensure smooth office operations.
• Collecting Google Reviews from patients.

Skills

Communication

Multitasking

Customer service

Office etiquette

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k) matching
• Paid time off
• Training & development

We are looking for an outgoing, energetic team player who can assist with answering phones, processing mail and billing requests, being the main point of contact for our billing team, verifications, and other clerical tasks.

Knowledge of medical / chiropractic billing and/or experience preferred.

Approximately 30 hours a week.

Position Overview:

As the first point of contact for our patients, the receptionist will play a key role in creating a positive and professional experience. This position involves a variety of administrative tasks, including answering phones, scheduling appointments, managing patient records, tracking patients compliance, and assisting with office operations. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong attention to detail. Must be able to handle a busy office setting while maintaining composure.

Key Responsibilities:

• Greet and check in patients in a friendly, professional manner.
• Answer phone calls, provide information, and schedule appointments.
• Manage patient appointments, including confirmations, cancellations and tracking new patients compliance.
• Maintain and update patient records in our electronic health records (EHR) system.
• Assist patients with billing inquiries and insurance verification.
• Ensure the reception area is neat, organized, and welcoming at all times.
• Assist with general office tasks such as filing, faxing, and organizing office supplies.
• Maintain confidentiality and uphold HIPAA compliance in all patient interactions.
• Work collaboratively with the chiropractic team to ensure smooth office operations.
• Collecting Google Reviews from patients.

Qualifications:

• High school diploma or equivalent; some college coursework is a plus.
• Previous experience in a medical office or customer service role preferred.
• Strong communication skills, both verbal and written.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Proficiency with office equipment (phones, fax, copier) and basic computer skills.
• A positive, professional attitude with a strong focus on customer service.
• Familiarity with chiropractic care or healthcare is a plus, but not required.