Office Coordinator

HealthSource® - America's Chiropractor; Muscle Shoals (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Employee discounts

Paid time off

Job summary

HealthSource® - America's Chiropractor in Muscle Shoals, Alabama, is looking for a dedicated individual for a customer service and administrative role. In this fast-paced environment, you will handle insurance verifications, create financial worksheets, and assist with marketing campaigns while developing strong relationships with clients.

We value enthusiasm, a team spirit, and a commitment to helping others. A two-year degree is preferred, and candidates should demonstrate previous experience in customer service. Enjoy great pay and bonuses!

Qualifications

• Demonstrated previous experience in customer service is essential.
• Must have proficiency in Microsoft Office and Windows.

Responsibilities

• Perform insurance verifications.
• Create financial worksheets and deliver financial reviews to patients.
• Assist with marketing campaigns and community outreach.
• Maintain confidentiality according to HIPAA guidelines.

Skills

Customer service

Proficiency in Microsoft Office and Windows

Strong phone skills

Teamwork

Education

Two-year degree or more

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Employee discounts
• Paid time off

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are

• Do you have a gift for meeting new people and getting them to like you?
• Do people look to you first for help because they know it will get done?
• Are you quick to smile and have contagious enthusiasm?
• Do you derive a great deal of pleasure and strength from developing professional relationships with clients?
• Do you have a conscientiousness for doing things right and following tasks through to completion?

What you will do

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required