Office Legal & Equipment Support Specialist

SmartRecruiters, Inc.; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Job summary

Global Channel Management is a technology company providing recruiting and staff augmentation services. We are seeking an on-site Equipment Support Specialist with 1–2 years of experience to assist customers, resolve printing issues, and maintain on-site devices.

This contract also covers MAC coordination, meter collection for billing, and proactive consumables management to minimize downtime. The role emphasizes hands-on device maintenance and accurate data entry.

Qualifications

• 1–2 years relevant experience resolving customer and equipment printing issues.
• On-site device maintenance and consumables management experience.

Responsibilities

• Serve as the primary customer contact for equipment support and service.
• Coordinate MAC (Move/Add/Change) processes.
• Collect equipment meter information and submit for billing purposes.
• Perform basic copying, faxing, printing and scanning functions.
• Proactively manage consumables and supplies using available inventory data.

Skills

Customer support experience

Equipment maintenance understanding

Job description

Global Channel Management is a technology company providing recruiting and staff augmentation services. We are seeking an on-site Equipment Support Specialist with 1–2 years of experience to assist customers, resolve printing issues, and maintain on-site devices.

This contract also covers MAC coordination, meter collection for billing, and proactive consumables management to minimize downtime. The role emphasizes hands-on device maintenance and accurate data entry.