Account Support Specialist — Client Delivery & Tech Liaison

SmartRecruiters, Inc.; West Lafayette (IN); Sur place; USD 18 000 - 26 000; Temps partiel

Résumé du poste

Global Channel Management is a technology company providing recruiting and staff augmentation services. The Account Support Representative role requires 3+ years of client-facing service delivery experience and the ability to track overtime for billing.

Ideal candidates can recognize PC to printer connectivity, basic Digital Front End knowledge, and MAC familiarity when needed. The position may involve travel and lifting duties.

Qualifications

• Must have 3+ years experience delivering services in a client environment and full range of experience in Services Delivery positions.
• Able to recognize PC to printer connectivity.
• Able to demonstrate basic knowledge of Digital Front Ends.
• Able to demonstrate functional knowledge of MAC when required by client.
• Download and install fonts, drivers, etc.

Responsabilités

• Overtime tracked by account covered to ensure proper billing.
• Travel to accounts supported using reliable dependable transportation.

Connaissances

Client environment experience

Service delivery

Billing tracking

Description du poste

Global Channel Management is a technology company providing recruiting and staff augmentation services. The Account Support Representative role requires 3+ years of client-facing service delivery experience and the ability to track overtime for billing.

Ideal candidates can recognize PC to printer connectivity, basic Digital Front End knowledge, and MAC familiarity when needed. The position may involve travel and lifting duties.