Office Legal

SmartRecruiters, Inc.; Washington (District of Columbia); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Global Channel Management is a technology company providing recruiting and staff augmentation services. We are seeking an on-site Equipment Support Specialist with 1–2 years of experience to assist customers, resolve printing issues, and maintain on-site devices.

This contract also covers MAC coordination, meter collection for billing, and proactive consumables management to minimize downtime. The role emphasizes hands-on device maintenance and accurate data entry.

Qualifications

• 1–2 years relevant experience resolving customer and equipment printing issues.
• On-site device maintenance and consumables management experience.

Responsabilités

• Serve as the primary customer contact for equipment support and service.
• Coordinate MAC (Move/Add/Change) processes.
• Collect equipment meter information and submit for billing purposes.
• Perform basic copying, faxing, printing and scanning functions.
• Proactively manage consumables and supplies using available inventory data.

Connaissances

Customer support experience

Equipment maintenance understanding

Description du poste

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.

Qualifications

Knowledge of the legal process 1-2 years relevant experience resolving customer and equipment printing issues

Perform basic copying, faxing, printing and scanning functions Perform
basic device cleaning, and replacement of operator accessible parts and
consumables per equipment specifications Pro-actively manage consumables
and supplies using the Days Of Supply calculator Maintain on-site
operator replaceable parts inventory Collect equipment meter information
and submit for billing purposes Perform basic equipment problem
diagnosis Serve as the primary customer contact for equipment support
and service Coordinate Move/Add/Change (MAC) process Perform Data Entry
for activity and asset tracking

Additional Information

$16/hr

12 months