Desktop Support Technician — Windows & End-User Support

SmartRecruiters, Inc.; Neillsville (WI); Vor Ort; USD 40.000 - 57.000; Vollzeit

Zusammenfassung

Global Channel Management is seeking a Desktop Support Technician to manage daily user support, deployment of new equipment, and end-user hardware configuration. The role requires 3-4 years in desktop support and familiarity with Windows operating systems.

The technician will provide application support and exceptional customer service, reporting to the Site Operations Manager and aligning duties with customer priorities and company standards.

Qualifikationen

• 3-4 years of desktop support experience.
• Network certifications are a plus.
• Install, configure, and administer Microsoft Windows operating systems.
• Install, configure, and support end-user hardware.
• Provide desktop and application support.
• Deliver outstanding customer service and clear communication to end users.

Aufgaben

• Desktop Support Technician will be responsible for daily operation duties of user support, administration, monitoring, and deployment of new and replacement equipment.
• This position will report directly to the Site Operations Manager.
• Duties performed in accordance with Customer priorities as directed by the Site Operations Manager.

Kenntnisse

Desktop support

Network certifications

Customer service

Windows OS

End-user hardware

Jobbeschreibung

Global Channel Management is seeking a Desktop Support Technician to manage daily user support, deployment of new equipment, and end-user hardware configuration. The role requires 3-4 years in desktop support and familiarity with Windows operating systems.

The technician will provide application support and exceptional customer service, reporting to the Site Operations Manager and aligning duties with customer priorities and company standards.