Office Lead: Team Mentor & Operations Coach

Resource Connections of Oregon; Salem (OR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Vacation Leave

401(k) & matching

Wellness Benefit

Life Insurance

Job summary

RCOregon is seeking an Office Lead to supervise a small team across two offices and provide leadership in daily operations. The role involves in-person staff and client meetings, QA support for data entry, and maintaining state and agency records with careful attention to accuracy.

The ideal candidate brings strong organization, clear communication, and the ability to build trust with staff and stakeholders.

Qualifications

• At least 18 years old with 2+ years in an office environment.
• Proficient in word processing and accurate typing.
• Highly organized with strong attention to detail and record-keeping habits.
• Able to communicate clearly with staff, clients and stakeholders.
• Must pass a Criminal History Check and have a valid driver’s license.

Responsibilities

• Train, mentor and supervise a small team across 2 offices.
• Be present for in-person meetings with staff and customers.
• Provide QA guidance on data entry and procedures.
• Record data and store documentation in state/agency systems.
• Monitor office needs and request purchases as needed.
• Serve on Leadership Team and liaise between Office Team and Management.
• Provide back-up support when team members are absent.

Skills

Word processing

Typing accuracy

Organization

Record keeping

Communication

Criminal history check

Driver's license

Interpersonal skills

Mentoring

Education

Bachelor's degree (preferred)

Tools

Digital filing systems

Job description

RCOregon is seeking an Office Lead to supervise a small team across two offices and provide leadership in daily operations. The role involves in-person staff and client meetings, QA support for data entry, and maintaining state and agency records with careful attention to accuracy.

The ideal candidate brings strong organization, clear communication, and the ability to build trust with staff and stakeholders.