Office Lead | M-F 8-5PM $23/hr

PeopleShare by PROMAN; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Direct Deposit Programs

Referral Bonus

Weekly Pay

Insurance and 401(k) Program

Job summary

PROMAN Staffing is partnering with a leading professional services organization to recruit an Office Services Site Lead for a small office in Little Rock, Arkansas. The role oversees daily office services, printing, mail, and conference room coordination, and serves as the onsite contact for service requests.

The position emphasizes customer service, operational efficiency, and staff training, with pay at $23.00 per hour and a Monday–Friday schedule.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of experience in a related field.
• Experience delivering classroom or informal training sessions.

Responsibilities

• Lead day-to-day operations of a small office services site.
• Coordinate printing, copying, scanning, mail distribution, and document management services.
• Serve as the primary point of contact for customer concerns and service requests.
• Monitor service levels and ensure customer expectations and contractual obligations are met.
• Coordinate conference room scheduling, setup, and audiovisual resource management.
• Assist with facility-related reporting, issue escalation, inspections, and vendor coordination.

Skills

Customer service

Communication skills

Organizational skills

Staff training

Education

High school diploma or GED

Job description

PROMAN Staffing has partnered with a leading professional services organization supporting DLA Piper in Little Rock, AR.

We are hiring an Office Services Site Lead in Little Rock, AR.

Shift: Monday - Friday 8-5PM
Pay Rate: $23.00 per hour

Office Services Site Lead Summary

• Support daily office services operations in a professional office environment.
• Manage printing, copying, scanning, mail services, and overnight package distribution.
• Coordinate conference room setups, including food and beverage arrangements.
• Serve as the primary onsite contact for customer requests and service-related needs.
• Assist with facility coordination, office supply management, and vendor interactions.
• Provide exceptional customer service while maintaining efficient office operations.
• Support a law firm environment, with prior legal industry experience considered a plus.

Office Services Site Lead Responsibilities

• Lead day-to-day operations of a small office services site.
• Coordinate printing, copying, scanning, mail distribution, and document management services.
• Serve as the primary point of contact for customer concerns and service requests.
• Monitor service levels and ensure customer expectations and contractual obligations are met.
• Coordinate conference room scheduling, setup, and audiovisual resource management.
• Assist with facility-related reporting, issue escalation, inspections, and vendor coordination.
• Manage office supply inventory and place supply orders as needed.
• Provide workflow and equipment training to staff when required.
• Ensure accurate payroll and timekeeping records.
• Maintain site reports, operational documentation, and month-end reporting.
• Support staffing, performance management, and employee development initiatives.
• Assist with budgeting, profitability goals, and operational efficiency objectives.
• Maintain a professional, organized, and customer-focused work environment.

Requirements

• High school diploma or GED required
• Minimum of 2 years of experience in a related field
• Experience delivering classroom or informal training sessions
• Strong customer service and communication skills
• Good organizational skills with the ability to prioritize tasks effectively
• Experience operating advanced office equipment and production devices
• Ability to set goals, train staff, and support team development
• Proficiency with office technology and computer systems
• Ability to learn and adapt to new technology and industry trends
• Previous law firm or professional services experience preferred
• Ability to walk, stand, bend, reach, and occasionally lift up to 50 lbs
• Strong problem-solving skills and attention to detail

Why PROMAN Staffing

• Friendly, Knowledgeable Staff
• Direct Deposit Programs
• Referral Bonus
• Weekly Pay
• Insurance and 401(k) Program

PROMAN STAFFING'S goal is to create a great talent experience to ensure successful employment for our employees to reach their full potential. We believe in connecting great employees with great companies for a safe & world class experience for both.

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