Office Lead & Logistics Liaison

LAVA SCS LLC; San Diego (CA); On-site; USD 37,000 - 41,000; Full time

Job summary

UNIS in San Diego, CA is seeking an Office Lead to coordinate daily administrative operations and support office staff. The role offers a full-time schedule Monday–Friday 9am–6pm with a rate of $27.00–$30.00 per hour and responsibilities to keep order processing and documentation on track.

You will act as a liaison between office and warehouse teams, monitor data entry and reporting, and identify efficiency improvements while maintaining accuracy and service quality.

Qualifications

• High School Diploma or GED required; some college preferred.
• 2–3 years of experience in an administrative, customer service, logistics, warehouse office, or similar operational environment.
• Previous lead, trainer, or team coordination experience preferred.
• Strong organizational, communication, and problem-solving skills with excellent attention to detail.
• Proficiency with Microsoft Office and comfort working with order processing, reporting, data entry, or warehouse/business systems.
• Ability to manage multiple priorities, support a team, and maintain accuracy in a fast-paced operational environment.

Responsibilities

• Coordinate daily administrative activities and provide day-to-day direction, training, and support to office staff.
• Monitor order processing, shipment documentation, and data entry to ensure information is complete, accurate, and processed on time.
• Review operational reports, transaction records, and documentation to identify discrepancies and support timely resolution.
• Serve as a key point of coordination between office and warehouse teams to ensure priorities, order updates, and operational needs are clearly communicated.
• Support team performance by answering questions, reinforcing procedures, and helping resolve administrative or workflow issues.
• Identify opportunities to improve office processes, documentation accuracy, communication, and overall efficiency.
• Identify recurring customer issues and contribute ideas that improve service quality, workflows, and first-contact resolution.

Skills

Organizational skills

Communication skills

Problem-solving skills

Attention to detail

Leadership

Education

High School Diploma or GED

Some college

Tools

Microsoft Office

Order processing systems

Reporting tools

Data entry systems

Warehouse systems

Job description

UNIS in San Diego, CA is seeking an Office Lead to coordinate daily administrative operations and support office staff. The role offers a full-time schedule Monday–Friday 9am–6pm with a rate of $27.00–$30.00 per hour and responsibilities to keep order processing and documentation on track.

You will act as a liaison between office and warehouse teams, monitor data entry and reporting, and identify efficiency improvements while maintaining accuracy and service quality.