Office & Hospitality Coordinator

Xtend; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Xtend is seeking a Business Support Coordinator to help create an exceptional experience for clients, partners, visitors, and employees while supporting daily administrative and operational functions.

This role serves as a key point of contact for communications, office coordination, contract administration, facility support, and business operations to ensure a professional, organized, and welcoming workplace.

Qualifications

• High School Diploma or GED required.
• 1–3 years of office or administrative experience preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent customer service and hospitality mindset.
• Professional written and verbal communication skills.

Responsibilities

• Provide front desk hospitality and create a welcoming environment for clients, staff, and visitors.
• Manage incoming communications, including emails, phone inquiries, and company communication platforms.
• Support contract administration by tracking agreements, maintaining documentation, and assisting with billing accuracy.
• Coordinate meetings, facility preparations, client visits, and company events.
• Conduct building tours for new employees, clients, and partners as needed.
• Order, stock, and manage office, breakroom, and event supplies.
• Maintain conference rooms, shared spaces, and workplace facilities to ensure a professional appearance.
• Process incoming and outgoing mail, packages, and deliveries.
• Maintain and reconcile petty cash while ensuring compliance with company policies.
• Assist with partner and client support activities, including meeting coordination and sales tracking.

Skills

Organizational skills

Customer service

Communication

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Xtend is seeking a Business Support Coordinator to help create an exceptional experience for clients, partners, visitors, and employees while supporting daily administrative and operational functions.

This role serves as a key point of contact for communications, office coordination, contract administration, facility support, and business operations to ensure a professional, organized, and welcoming workplace.