Office Experience & Operations Specialist

ZN001 Zeno US; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Paid time off (PTO)

Job summary

Zeno Group in New York is seeking an Office Support Specialist to deliver exceptional employee and guest experiences, coordinating daily operations and supporting meetings and events. You will partner with vendors and building management to maintain a productive, hospitality-driven workplace in a fast-paced environment.

The role emphasizes office coordination, administrative support, workplace services, and employee engagement initiatives, with onsite work four days per week and standard hours

Qualifications

• 2–3 years of experience in administrative support, office operations, workplace services, hospitality, or a similar professional environment.
• Proven ability to manage multiple priorities, projects, and requests with attention to detail and professionalism.
• Excellent verbal and written communication skills with a friendly, service-oriented approach.

Responsibilities

• Office Experience & Hospitality: Serve as a welcoming point of contact for employees, clients, guests and vendors and foster a hospitable office environment.
• Office Operations & Facilities Coordination: Maintain reception, conference rooms, kitchens, mailrooms and shared spaces.
• Meeting & Event Support: Coordinate room setups, catering, logistics and event support.
• Vendor & Administrative Support: Partner with building management and external vendors while supporting the VP of Office Experience.
• Inventory, Mail & Workplace Services: Manage supplies, mail, deliveries and workplace resources.
• Process Improvement & Team Collaboration: Identify opportunities to improve workplace efficiency and employee experience.

Skills

Administrative support

Office operations

Hospitality

Customer service

Communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Internet research

Job description

Zeno Group in New York is seeking an Office Support Specialist to deliver exceptional employee and guest experiences, coordinating daily operations and supporting meetings and events. You will partner with vendors and building management to maintain a productive, hospitality-driven workplace in a fast-paced environment.

The role emphasizes office coordination, administrative support, workplace services, and employee engagement initiatives, with onsite work four days per week and standard hours