Office Experience & Operations Specialist

Zip; New York (NY); On-site; USD 59,000 - 79,000; Full time

Job summary

Zip is seeking a Workplace Operations Specialist in New York to ensure a welcoming, well-organized office and a seamless daily experience for employees and guests.

This 1-year contract requires 5 in-office days and blends hands-on execution with vendor coordination, events, and cross-functional collaboration to bring Zip’s culture to life.

Join a team that values hospitality, operational rigor, and proactive problem solving in a fast-paced enterprise environment.

Qualifications

• Hospitality and office operations experience.
• Vendor management and facilities coordination.
• Event planning and employee experience focus.

Responsibilities

• Manage daily operations of the New York office to ensure a clean, organized, and functional environment.
• Serve as the first point of contact for workplace-related questions and requests.
• Coordinate vendor services including janitorial, facilities, and food programs.
• Plan and execute office events, ERG programming, and onsite initiatives.
• Welcome guests, manage visitor access, and conduct office tours.
• Collaborate with Workplace, People Ops, and other teams on initiatives.

Skills

Hospitality

Operations

Vendor management

Customer service

Event planning

Job description

Zip is seeking a Workplace Operations Specialist in New York to ensure a welcoming, well-organized office and a seamless daily experience for employees and guests.

This 1-year contract requires 5 in-office days and blends hands-on execution with vendor coordination, events, and cross-functional collaboration to bring Zip’s culture to life.

Join a team that values hospitality, operational rigor, and proactive problem solving in a fast-paced enterprise environment.