Office Experience Lead - Real Estate Concierge (Onsite)

Compass, Inc.; Saint Petersburg (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid vacation

Health benefits

401(k)

Flexible spending accounts

Commuter program

Pet insurance

Job summary

Compass, Inc. in Saint Petersburg, FL is seeking an Agent Experience Coordinator to be the friendly face of the office and support a small roster of customers with onboarding, training, and marketing requests.

You will manage the office operations, greet guests, handle mail, coordinate events, and provide 1:1 support on Compass technology and programs. The role requires strong communication, organization, and a team-oriented mindset.

Qualifications

• 1-2 years of experience in customer service, office management, hospitality, or operations.
• Real estate experience is a plus.
• Experience with enterprise software is a plus.

Responsibilities

• Greet guests and maintain a welcoming front-office environment.
• Manage mail, supplies, and office upkeep.
• Provide 1:1 onboarding and ongoing support for Compass tools.
• Coordinate with onboarding team on new customer setup.
• Assist with marketing requests and cross-department communication.

Skills

Customer service

Office management

Operations

Hospitality

Tools

Zendesk

Salesforce

Confluence

Job description

Compass, Inc. in Saint Petersburg, FL is seeking an Agent Experience Coordinator to be the friendly face of the office and support a small roster of customers with onboarding, training, and marketing requests.

You will manage the office operations, greet guests, handle mail, coordinate events, and provide 1:1 support on Compass technology and programs. The role requires strong communication, organization, and a team-oriented mindset.