Office Experience & Engagement Coordinator

Cognition; Washington; On-site; USD 50,000 - 70,000; Full time

Job summary

Cognition is seeking a Workplace & Engagement Coordinator to support our Washington DC office, delivering a warm, well-run workplace experience. This hands-on, people-facing role blends logistics, hospitality, and operations as our team grows.

You’ll be the face of the office, greet guests, coordinate security and interviews, manage mail, meals, and office services, and partner with the Employee Experience team on onboarding and events to keep morale high.

Qualifications

• Experience in front desk, office coordination, hospitality, or rapid-growth companies is a plus.
• Comfortable in a highly visible, customer-facing role.
• Organized, detail-oriented, with strong follow-through.

Responsibilities

• Be the face of the office: greet employees, candidates, and guests with professionalism and warmth.
• Coordinate with building security for a smooth arrival experience.
• Support recruiting by helping interviews run on time.
• Manage mail, packages, and deliveries throughout the day.
• Coordinate and communicate meal orders for employees as needed.
• Assist office services teams (custodial, culinary, vendors) as needed.
• Help troubleshoot day-to-day issues and elevate when appropriate.
• Partner with Employee Experience on onboarding and daily needs.
• Stock and coordinate distribution of office supplies and swag.
• Arrange client meetings, interviews, and team offsites.
• Assist in planning office events to keep morale high.
• Notice what’s working and what isn’t in the office environment.
• Pitch in during busy moments and high-traffic days.
• Help create a calm, welcoming experience for everyone in the space.

Skills

Professional demeanor

Customer-facing

Organized

Strong communication

Flexible/adaptable

Lift 35 lbs

Event planning

Job description

Cognition is seeking a Workplace & Engagement Coordinator to support our Washington DC office, delivering a warm, well-run workplace experience. This hands-on, people-facing role blends logistics, hospitality, and operations as our team grows.

You’ll be the face of the office, greet guests, coordinate security and interviews, manage mail, meals, and office services, and partner with the Employee Experience team on onboarding and events to keep morale high.