Office Experience Concierge

SPS North America; Washington (Washington County); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Career growth

Learning & development

Recognition programs

Medical, dental, vision

401k with matching

Commuter benefits

Paid time off

Job summary

SPS North America seeks a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless and memorable environment for clients, visitors, and employees. You’ll greet clients in the morning, provide thoughtful touches throughout the day, and bid a fond farewell at the end to create an exceptional in-office experience.

This role blends hospitality, administrative coordination, and personalized service, ideal for someone who thrives on delighting others and exceeding

Qualifications

• High School Diploma required, hospitality or related field preferred.
• Experience in client-facing or hospitality roles in a corporate setting.
• Strong communication, organization, and problem-solving skills.
• Tech-savvy, adaptable, and proactive in a fast-paced environment.
• Professional, discreet, and service-oriented with a polished demeanor.
• Hospitality or customer service certification is a plus.

Responsibilities

• Greet and welcome clients and guests with warmth and professionalism.
• Anticipate client needs and deliver personalized, thoughtful service.
• Maintain client preference profiles to tailor experiences.
• Build lasting relationships and shape the office culture.
• Coordinate catering for meetings and events, ensuring high-quality presentation.
• Assist in planning and executing office events, including setup, decorations, and guest management.
• Conduct regular floor walks to keep common areas clean and welcoming.
• Monitor and restock supplies, manage printers, and secure unclaimed print jobs.
• Gather and analyze client feedback to enhance services and improve experiences.
• Be familiar with emergency procedures and guide clients and guests safely.

Skills

Hospitality experience

Customer service

Communication

Organization

Problem solving

Tech-savvy

Education

High School Diploma

Hospitality degree preferred

Job description

SPS North America seeks a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless and memorable environment for clients, visitors, and employees. You’ll greet clients in the morning, provide thoughtful touches throughout the day, and bid a fond farewell at the end to create an exceptional in-office experience.

This role blends hospitality, administrative coordination, and personalized service, ideal for someone who thrives on delighting others and exceeding