Office Experience Concierge

SPS; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

SPS is seeking a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment for clients, visitors, and employees. The role blends hospitality, administrative tasks, and personalized service in a fast-paced corporate setting.

Responsibilities include greeting guests, coordinating services, maintaining client profiles, and supporting events and office operations to ensure an exceptional in-office experience.

Qualifications

• High School Diploma required; degree in hospitality or related field preferred.
• Experience in client-facing or hospitality roles in a corporate setting.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Greet and welcome clients and guests with warmth and professionalism.
• Anticipate client needs and deliver personalized service.
• Maintain client preference profiles to tailor experiences.
• Serve as the central point of contact for client requests and follow-up.
• Coordinate services including transportation, amenities, and dining experiences.
• Assist in planning and executing office events and meetings.

Skills

Communication skills

Organization

Problem-solving

Hospitality mindset

Education

High School Diploma

Hospitality-related education

Job description

SPS is seeking a proactive Workplace Experience Ambassador to transform the office into a welcoming, seamless, and memorable environment for clients, visitors, and employees. The role blends hospitality, administrative tasks, and personalized service in a fast-paced corporate setting.

Responsibilities include greeting guests, coordinating services, maintaining client profiles, and supporting events and office operations to ensure an exceptional in-office experience.