Guest Experience Concierge

Spsnorthamerica; Santa Clara (CA); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

Job summary

SPS North America is seeking a proactive Receptionist to welcome visitors and handle inbound calls with exceptional courtesy. You will support mail, office services, and hospitality tasks while maintaining a professional image across corporate environments.

The role emphasizes strong English communication, organizational skills, and the ability to multitask in a fast-paced setting. This full-time position includes coordinating conference room setups and assisting other teams as needed.

Qualifications

• High School Diploma required.
• 1–3 years of admin/reception experience preferred.
• Excellent organizational and time management skills.
• Fluent English written and spoken.
• Ability to multi-task and prioritize tasks.
• Experience with MS Office and office equipment.
• Professional appearance and demeanor.

Responsibilities

• Greet visitors and answer phone lines with a high standard of customer service.
• Assist with light facilities/hospitality duties and conference room setup as needed.
• Cross-train for mail services and package handling, as required.
• Provide back-end support and coordinate with team members to ensure smooth operations.

Skills

Customer service

Communication skills

Time management

Confidentiality

Education

High School Diploma

Tools

MS Office

PC/Mac systems

Copiers/Scanners

Multi-phone line systems

Job description

SPS North America is seeking a proactive Receptionist to welcome visitors and handle inbound calls with exceptional courtesy. You will support mail, office services, and hospitality tasks while maintaining a professional image across corporate environments.

The role emphasizes strong English communication, organizational skills, and the ability to multitask in a fast-paced setting. This full-time position includes coordinating conference room setups and assisting other teams as needed.