Office Coordinator - Hospice

SmartRecruiters, Inc.; Saint Clair Shores (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Henry Ford Health is seeking an organized administrative professional to support our hospice team and keep operations running smoothly. The role emphasizes reliable clerical duties and strong customer service for patients and families.

You will craft documents, generate reports, and manage data using Word, Excel, and PowerPoint, while maintaining clear, empathetic communication in a fast-paced setting. Requirements include a high school diploma or GED, familiarity with medical terminology, and

Qualifications

• High school diploma or GED required; familiarity with medical terminology a plus.
• Familiarity with medical terminology and basic report generation expected.
• Proficient in Microsoft Word, Excel, and PowerPoint; comfortable generating reports.

Responsibilities

• Provide administrative and clerical support to hospice team to keep operations running smoothly.
• Organize systems and processes to improve efficiency for staff and patients.
• Craft documents, generate reports, and manage data using Word, Excel, and PowerPoint.
• Communicate with staff, patients, and families with warmth and clarity while delivering strong customer service.
• Balance priorities in a fast-paced environment and stay focused on what matters most.

Skills

Communication skills

Customer service orientation

Typing speed 45-50 WPM

Attention to detail

Medical terminology familiarity

Education

High school diploma or GED

Some post-high school courses

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Report generation

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

What You Will Do

• Be the organizational wizard who keeps our hospice team running like a well-oiled machine through smart administrative and clerical support.
• Champion office operations by organizing systems and processes that help everyone work smarter and more efficiently.
• Become a Microsoft applications pro—crafting documents, generating reports, and managing data with confidence using Word, Excel, and PowerPoint.
• Connect with our staff, patients, and families by communicating with warmth and clarity, delivering customer service that truly makes a difference.
• Master the art of juggling priorities and managing interruptions in our fast-paced environment, keeping your cool and staying focused on what matters most.

Qualifications

Required Qualifications

• High school diploma or G.E.D.
• Familiarity with medical terminology.
• Extensive computer experience with Microsoft Word, Excel, PowerPoint, and running reports.
• Excellent written and oral communication skills.
• Positive attitude and customer service focus.
• Ability to type 45-50 WPM.

Preferred Qualifications

• Some post-high school courses.