Front Desk Clerk- Internal Medicine

SmartRecruiters, Inc.; Southfield (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Henry Ford Health is seeking an Asst-Office Operations to support patient flow in a busy medical office in Detroit. You will greet patients, verify information, schedule appointments, and assist the care team.

You will handle charging processes, collect co-pays, and maintain accurate records while delivering courteous service to patients and colleagues in a fast-paced environment. This role requires a high school diploma or equivalent, with preference for medical office experience and a strong

Qualifications

• High School diploma or equivalent, or 1 year of related experience.
• Ability to verify demographics and insurance information.
• Experience in medical office environment preferred.

Responsibilities

• Greet patients and visitors and manage check-in/check-out.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations.
• Schedule appointments and complete medical record requests.
• Enter and submit charges for procedures daily.
• Collect co-pays and reconcile daily reports.
• Provide general administrative support to the assigned area.

Skills

Customer service

Administrative support

Data entry

Education

High School diploma or equivalent

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

About the Department: Work within the respected Providence Hospitals network, serving communities across Oakland County with advanced specialty care and deep local roots. As part of Henry Ford Health, our hospitals offer the strength of a leading health system alongside convenient suburban locations, excellent amenities, and strong community connections. Join a team dedicated to delivering exceptional care in a supportive and collaborative environment.

Role Overview: As an Asst-Office Operations, you will play a vital role in providing administrative and clerical support to patients and customers in a medical setting. Your work ensures smooth office operations, enhances patient experience, and supports the healthcare team in delivering exceptional care.

Why Henry Ford Health: At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do:

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

What You Will Need:

• Required Qualifications: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Preferred Qualifications: Medical Office expereince

What We Offer: Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. Enjoy opportunities for continuous learning and development in a supportive environment that values your contributions.