Office Coordinator - Hospice

Henry Ford Health; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health is seeking an organized administrative assistant to support our hospice team. You will strengthen office operations, craft documents, and manage reports using Word, Excel, and PowerPoint. You’ll interact with staff, patients, and families with warmth and clear communication.

The role requires strong typing, multiple-task management, and a positive customer-service mindset in a fast-paced setting located in Michigan.

Qualifications

• High school diploma or GED is required.
• Previous secretarial/office coordinator/administrative experience.
• Familiarity with medical terminology.
• Extensive Microsoft Word, Excel, PowerPoint experience and ability to run reports.
• Excellent written and oral communication skills.
• Positive attitude and focus on customer service.
• Ability to type 45–50 WPM.

Responsibilities

• Provide organizational and clerical support to keep hospice operations running smoothly.
• Improve office systems and processes for greater efficiency.
• Create documents, reports, and manage data using Word, Excel, and PowerPoint.
• Communicate warmly with staff, patients, and families to deliver strong service.
• Handle multiple priorities in a fast-paced environment while staying focused.

Skills

Organizational skills

Attention to detail

Excellent communication

Customer service orientation

Multitasking

Typing speed 45–50 WPM

Education

High school diploma or GED

Some college courses

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Report generation

Job description

What You Will Do

• Be the organizational wizard who keeps our hospice team running like a well‑oiled machine through smart administrative and clerical support.
• Champion office operations by organizing systems and processes that help everyone work smarter and more efficiently.
• Become a Microsoft applications pro—crafting documents, generating reports, and managing data with confidence using Word, Excel, and PowerPoint.
• Connect with our staff, patients, and families by communicating with warmth and clarity, delivering customer service that truly makes a difference.
• Master the art of juggling priorities and managing interruptions in our fast‑paced environment, keeping your cool and staying focused on what matters most.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Qualifications

Required Qualifications

• High school diploma or G.E.D.
• Previous secretarial/office coordinator/administrative experience.
• Familiarity with medical terminology.
• Extensive computer experience with Microsoft Word, Excel, PowerPoint, and running reports.
• Excellent written and oral communication skills.
• Positive attitude and customer service focus.
• Ability to type 45-50 WPM.

Preferred Qualifications

• Some post-high school courses.