Patient Services Coordinator – Bilingual (Healthcare Office)

Spectrum Health Systems; Waltham (MA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health, dental, vision insurances/addl

Company-paid life insurance/employee E

Generous paid time off accrual

Tuition reimbursement/loan repayment

401k with company match up to 7%

Discounts on services/entertainment

Zusammenfassung

Spectrum Health Systems in Waltham, MA is seeking a friendly Front Desk Receptionist for our Outpatient Treatment Program. This full-time role handles patient check-ins, appointment scheduling, and general administrative tasks.

You will greet clients, answer calls, collect co-pays, and support clinicians. Must have a high school diploma; bilingual English/Spanish preferred; experience in healthcare receptionist is a plus.

Qualifikationen

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills.

Aufgaben

• Greeting clients, answering questions about appointment schedules, directing them to clinicians, and completing other admin tasks.
• Answering the telephone in a professional, friendly manner and transferring calls or recording messages as necessary.
• Greeting clients, staff and visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments and fees for services, documenting transactions as needed.

Kenntnisse

Bilingual English/Spanish

Communication

Organized

Customer service

Ausbildung

High school diploma or GED

Tools

Windows

Microsoft Outlook

Microsoft Word

Jobbeschreibung

Spectrum Health Systems in Waltham, MA is seeking a friendly Front Desk Receptionist for our Outpatient Treatment Program. This full-time role handles patient check-ins, appointment scheduling, and general administrative tasks.

You will greet clients, answer calls, collect co-pays, and support clinicians. Must have a high school diploma; bilingual English/Spanish preferred; experience in healthcare receptionist is a plus.