Office Coordinator

Denver Springs; Denver (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k

PTO

Medical benefits

Dental

Job summary

Denver Springs is seeking an Office Coordinator to support clinical, operational, and administrative functions at our Westminster/Englewood area location. You will manage scheduling, patient communications, and daily office tasks while coordinating with the treatment team and business office.

Ideal candidates have strong customer service skills, experience with scheduling and data entry, and a commitment to compliant documentation and patient care.

Qualifications

• High School Diploma or GED required or equivalent experience.
• CPR and De-escalation certification required or within 30 days of hire.

Responsibilities

• Supports department with clinical, operational, and administrative needs.
• Maintains staff schedules and ensures program staffing.
• Schedules patient appointments, nursing assessments, and related encounters.
• Collects copays and assists with billing coordination.
• Ensures chart accuracy and adherence to regulations.

Skills

Customer service

Scheduling

Administrative support

Data entry

Education

High School Diploma/GED

Tools

MS Office

EHR/record systems

Job description

Job Title

Office Coordinator

Job Type

Onsite, Full-time, Monday-Friday at our Westminster location 8AM-4:30PM

Your Experience Matters Denver Springs

At Denver Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How You'll Contribute

This position is responsible for supporting the needs of the department with a focus on clinical, operational, and administrative excellence.

Additional Duties Include

• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use
• Per the therapist dictation maintains the programming schedule
• Supports with charge reconciliation and entering as required
• Supports team with patient group assignments and coordination efforts
• Provides impeccable customer service to patients, families, referral sources, and stakeholders
• Supports with vital and UDS capture as needed
• Completes DCAR reporting in a timely and accurate fashion
• Supports in organizing and filing paperwork
• Maintains staff schedules and ensures staffing for the program
• Monitors and records attendance including tardiness and absences
• Communicates with treatment team to ensure chart compliance
• Interfaces with others to ensure completion of physician follow-ups from CPE
• Manages Family Session Schedules as required by program
• Work with the business office and the utilization review department to ensure payment for services
• Preform pre-certifications and concurrent reviews
• Develop relationships with payer sources
• Interfaces with UR department to ensure service coverage for patients
• Maintain a positive working relationship with referral sources, community agencies and organizations
• Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting
• Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe
• Schedules or completes UDS collections, including random screenings
• Ensures orders are obtained for patients prior to starting services (as applicable)
• Actively participate in the therapist's discharge planning needs
• As directed creates appointments, starts follow up care process and completes interfacing with organizations
• Cross trains and supports various outpatient functions including PCA, transportation, and financial counseling
• Conducts appointment reminder calls
• Collects copays and deductibles as applicable
• Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc
• Other responsibilities and duties assigned by leadership

What We Offer

We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program.

Qualifications And Requirements

• High School Diploma/GED preferred.
• CPR and De-escalation certification is required or obtain within 30 days of hire.

About Us

Denver Springs hospital located in Englewood, CO, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

"Denver Springs is an Equal Opportunity Employer. Denver Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."