Office Coordinator

QC Kinetix - Colorado; Colorado Springs (CO); On-site; USD 38,000 - 54,000; Full time

Job summary

QC Kinetix – Colorado is seeking an Office Coordinator to manage front desk and a range of administrative tasks across our Colorado clinics, including Aurora, Highlands Ranch, North Colorado Springs, and Superior.

You will be the first point of contact for patients, handling communications, scheduling, and ensuring a professional, patient-centered experience. A Bachelor's degree and/or 5+ years in customer service are preferred, with clinic experience a plus.

Qualifications

• Bachelor's degree and/or 5+ years of customer service/receptionist experience.
• One year of medical terminology experience preferred.
• Sales background is a plus.
• Experience in a clinic/patient setting preferred.

Responsibilities

• Provide administrative support and front desk duties.
• Welcome patients and guests and manage communications.
• Support efficient clinic operations across Colorado locations.
• Collaborate with providers and clinic staff to ensure patient-centered experiences.

Skills

Verbal and written communication

Multitasking

POS/payment processing

Team-oriented

Customer service

Confidentiality

Education

Bachelor's degree or higher

5+ years customer service/receptionist

Medical terminology experience

Job description

Company Description QC Kinetix – Colorado is dedicated to helping patients improve their quality of life by addressing musculoskeletal pain and injuries through advanced, natural treatment options. The clinics specialize in regenerative cellular therapies designed to reduce inflammation, relieve pain, and support the repair of damaged tissues. Patients receive concierge-level service, with thorough education about their condition, treatment options, and candidacy for specific therapies. The team focuses on personalized quality-of-life goals, helping individuals return to activities they enjoy. With locations in Aurora, Highlands Ranch, North Colorado Springs, and Superior, QC Kinetix offers convenient access to non-surgical care across Colorado.

Job Summary: We are looking for an Office Coordinator to manage our front desk and perform a variety of administrative and clerical tasks. The Office Coordinator will serve as the first point of contact for our clinics and play a vital role in creating an exceptional patient experience.

Responsibilities include providing administrative support, welcoming patients and guests, managing patient communications, and supporting efficient clinic operations. This position works collaboratively with providers and clinic staff to ensure a professional, patient-centered experience across assigned Colorado clinic locations.

Responsibilities:

• Possesses a pleasant personality, as this is also a customer service role.
• Deals with emergencies in a timely and effective manner while streamlining clinic operations.
• Ensures that all patients and guests are positively welcomed and receive an exceptional patient experience.
• Executes all administrative tasks to the highest quality standards.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent multitasking and stress management skills.
• Experience with POS/payment processing systems preferred.
• Ability to stay organized and proactive in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Ability to maintain professionalism, confidentiality while interacting with patients, visitors, & staff.
• Ability to work effectively in a team-oriented environment.

Education and Experience:

• Bachelors Degree and/or 5+ years of customer service/receptionist required
• One (1) year of medical terminology experience preferred.
• Sales background is a plus.
• Experience in a clinic/patient setting preferred.