New Patient Scheduling Coordinator

Colorado Kidney Care; Aurora (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Competitive pay

Job summary

Colorado Kidney Care in Aurora is seeking a patient scheduling specialist to join our administrative team. You will manage appointment scheduling across multiple clinics, maintain accurate patient records in the EHR, and coordinate communications with providers and staff.

The ideal candidate has at least two years in the medical field, at least one year in scheduling, and strong computer skills (Word, Excel, Outlook). Monday through Friday, 8:00am–5:00pm, with benefits and competitive pay.

Qualifications

• Two years of recent work experience in the medical field.
• At least one year of patient scheduling experience.
• High school diploma or GED.
• Excellent phone communication and etiquette.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Scheduling Patient Appointments in EHR scheduling system via phone calls and creating new charts with demographics.
• Scheduling office appointments for 40 providers at 6 outpatient clinics.
• Sending weekly New Patient Packets via email to patients.
• Coordinate scheduling with providers and clinic staff via email and EHR system.
• Retrieve medical records and demographics from hospital, lab, imaging, and HIE portals.
• Enter patient information into scheduling tracking spreadsheets and keep them current.
• Send Medical Records Requests to refer to provider practices.
• Answer and triage incoming calls for the scheduling department.
• Distribute incoming correspondences.
• Attach Patient Records in EHR patient charts.
• Review patient charts prior to appointments to ensure completeness.
• Utilize and maintain Microsoft Outlook.
• Cross coverage of other duties as needed & other duties assigned.

Skills

Scheduling experience

Customer service

Phone etiquette

Teamwork

Time management

Microsoft Word

Microsoft Excel

Outlook

Communication

Education

High school diploma or GED

Tools

EHR scheduling system

Job description

We are a dynamic medical specialty practice that makes patient careour top priority. At Colorado Kidney Care our employees are talented,passionate health care professionals who know how to provide excellentpatient care and customer service. We look for people who have astrong work ethic, a positive outlook, and maintain a teamworkattitude with the skills to match.

The ideal candidate must possess excellent computerskills as we are an electronic medical records-based practice, as wellas a track record of outstanding customer service and patient careskills. This position is based in our Administrative Office in Aurora.Our hours are Monday-Friday, 8:00am to 5:00pm.

We offer excellent benefits and competitive pay range of $23 -$24.50 per hour commensurate with current work experience.Employment at Colorado Kidney Care is contingent on successfulcompletion of pre-employment screening and background checkincluding Motor Vehicle Record.

Responsibilities and Duties :

• Scheduling Patient Appointments in EHR scheduling system via phonecalls - this includes creating a new chart and entering alldemographics, insurance info., provider info., etc.).
• Scheduling office appointments for 40 providers at 6 outpatient clinics
• Sending weekly New Patient Packets via email to patients
• Heavy communication with many providers and clinic staff membersvia email and EHR system to coordinate scheduling appointments fornew patients.
• Looking patients up in many online hospital - Lab - Imaging - HIEportals to retrieve medical records and demographic information.
• Entering patient information in scheduling tracking spreadsheetsand keeping these current and accurate
• Sending Medical Records Requests to refer to provider practicesfor new patient appointments
• Answering and triaging incoming calls for the scheduling dept.
• Distribution of incoming correspondences
• Attaching Patient Records and Administrative Documents in EHRpatient charts.
• Reviewing patient charts prior to appointments to ensure allrecords are in charts.
• Utilization and Maintenance of Microsoft Outlook
• Cross coverage of other duties as needed & other duties assigned

Experience and Skills:

Essential Skills and Experience:

• Candidate must have two years of recent work experience in themedical field
• Candidate must have at least one year of patient scheduling experience
• High school diploma or GED
• Professionalism in appearance, behavior, and communication
• Expected to have excellent phone communication and etiquette skills
• Works with others in a cooperative and supportive manner
• Displays patience and compassion in all patient interactions
• Ability to effectively multitask and frequently re-prioritize yourworkload throughout the workday in a fast-paced environment
• Possess solid time management and attention to detail skill sets
• Possess an intermediate skill level with Microsoft Word, Excel,and Outlook
• Ability to navigate the internet proficiently and
• Expected to function at a high level of efficiency withoutconstant supervision and work well as part of a team