Patient Coordinator- Denver Area

Pacesetter Health; Denver (CO); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

PTO

Holiday pay

Medical

Dental

Vision

401k

Job summary

Pacesetter Health in Denver, CO seeks a Patient Coordinator to support physicians and the front office in a fast-paced Foot & Ankle specialty group. The role focuses on gathering insurance and demographic information, assisting patients with kiosk/portal registration, and ensuring smooth office operations with compassionate care.

Responsibilities include collecting payments, obtaining referrals, verifying benefits, and maintaining patient charts while upholding privacy and high professional

Qualifications

• Knowledge of medical terminology and insurance practices.
• Strong grammar, spelling, and punctuation for effective communication.
• Familiarity with computer programs and office applications.

Responsibilities

• Gather accurate insurance and demographic information from patients.
• Explain kiosk registration or portal registration processes to patients.
• Collect patient and insurance payments and balance cash daily.
• Obtain referrals and authorizations for office services as needed.
• Verify insurance benefits and document charts according to policy.
• Inform patients about unpaid balances and collect copays at the time of service.
• Scan records into patient charts and maintain proper chart order.
• Protect patient privacy following company policies.
• Keep the front office clean and organized; order supplies as needed.
• Cover other front office positions during absences.
• Perform other related duties as directed.
• Answer telephone calls promptly and maintain courteous communication.
• Stay updated on company news via emails and announcements.

Skills

Medical terminology

Insurance practices

Office communication

Customer service

Education

High school graduation or GED

Tools

MS Office

Job description

Position: Patient Coordinator- Cherry Creek Location

Location: Denver , CO

Job Id: 855

# of Openings: 1

General Summary of Duties: Fast paced Foot & Ankle specialty group seeking reliable Patient Coordinator for immediate, long term position. The Patient Coordinator will provide direct support to physicians and work closely with all team members to ensure a smooth and efficient flow of the office and provide exceptional and compassionate patient care.

Supervisor

Supervisor: Operations Manager

Supervisory Responsibilities: None.

Major Responsibilities/Tasks

• Gather accurate insurance and demographic information from patients
• Help the patient as needed by explaining kiosk registration or portal registration processes.
• Collect patient and insurance payments and balance cash daily.
• Get referrals and authorizations for office services as needed.
• Verify insurance benefits and document charts according to policy
• Provide information to patients about unpaid balances, collect outstanding balances and copays at the time of service.
• Scan records in the appropriate sections of patient charts and keep patient charts in the proper order.
• Follow company policies regarding patient privacy
• Keep the front office clean and organized, order office supplies as needed.
• Cover other front office positions in the event of unscheduled absences.
• Perform other related duties as directed or assigned.
• Answer telephone calls by the third ring, be friendly and polite to callers
• Remain current on company news by monitoring company communications (emails and announcements) and participating in staff meetings. Email should be checked daily.

Education

Education: High school graduation or GED.

Experience

Experience: Minimum of one year of medical office experience.

Performance Requirements

• Knowledge of the practice’s policies and procedures.
• Knowledge of medical terminology and insurance practices.
• Knowledge of grammar, spelling, and punctuation for effective communication.
• Knowledge of computer programs and applications.

Benefits

• PTO
• holiday pay
• medical
• dental
• vision
• 401k